Impact of sustainable supply chain management and customer relationship management on organizational performance

S Das, HMK Hassan - International Journal of Productivity and …, 2022 - emerald.com
Purpose This paper aims to assess the effect of sustainable supply chain management
(SSCM), competitive advantage (CA) and customer relationship management (CRM) on …

Organizational learning, knowledge management capability and supply chain management practices in the Saudi food industry

A Attia, I Essam Eldin - Journal of Knowledge Management, 2018 - emerald.com
Purpose The purpose of this paper is to examine the effect of knowledge management
capabilities (KMCs) on organizational learning (OL) and supply chain management …

Demand management strategies role in sustainability of service industry and impacts performance of company: Using SEM approach

RL Rajani, GS Heggde, R Kumar, P Chauhan - Journal of Cleaner …, 2022 - Elsevier
This study explores the relationships between selected Supply Chain Risks (SCRs), use of
Demand Management Strategies (DMS) in a sustainable service industry and impact on …

Integration of a balanced scorecard, DEMATEL, and ANP for measuring the performance of a sustainable healthcare supply chain

EB Leksono, S Suparno, I Vanany - Sustainability, 2019 - mdpi.com
The main purpose of this study is to develop a sustainable healthcare supply chain
performance measurement (SHSCPM) model, which simultaneously considers intangible …

E-government success assessment from a public value perspective

M Mellouli, F Bouaziz, O Bentahar - International Review of public …, 2020 - Taylor & Francis
Public organizations are massively using ICTs. Leading to e-government development, they
expect creating public value. However, little empirical evidence about achieving the …

[PDF][PDF] The effect of supplier selection, supplier development and information sharing on SME's business performance in sedibeng

J van der Westhuizen, L Ntshingila - International Journal of Economics …, 2020 - sobiad.org
In recent times, logistics and supply chain management (SCM) have become important
sources of sustainable competitive advantage to firms. However, the roles of logistics and …

Collaboration in reverse: a conceptual framework for reverse logistics operations

K Mahadevan - International Journal of Productivity and Performance …, 2019 - emerald.com
Purpose The purpose of this paper is to present the research carried out on the development
of a conceptual framework termed as the reverse collaboration framework (RCF) to provide …

Demand management approaches in services sector and influence on company performance

RL Rajani, GS Heggde, R Kumar… - International Journal of …, 2023 - emerald.com
Purpose The purpose of this paper is to empirically examine the impact of supply chain risks
(SCRs) and demand management strategies (DMSs) on the company performance in order …

[PDF][PDF] A review of supply chain innovation and healthcare performance in healthcare industry

NF Habidin, NA Shazali, MI Salleh… - … Sciences Review and …, 2015 - researchgate.net
Healthcare is one of the industries with high potential to contribute further towards Malaysia
economy. Nowadays, healthcare system is facing critical issues with challenges and …

Services redesign strategies for demand and capacity management and impact on company performance

RL Rajani, GS Heggde, R Kumar - Vision, 2022 - journals.sagepub.com
This review investigates the connections between chosen supply chain risks (SCR),
utilization of services redesign strategies (SRS) and the effect on company execution. An …