The notion of a representative bureaucracy has generated a great deal of research although
many issues are yet to be resolved and some have not been addressed. This theoretical …

Using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA)
approach, we conducted a systematic review of 58 public administration studies of …

Street level discretion--Three pathologies: the indifferent, the enforcer, and the caregiver--A
gymnastics of the self: coping with the everyday pressures of street-level work--When the …

The new edition of Cops, Teachers, Counselors furthers the exploration of forces that shape
the contours of frontline work. This line of inquiry is at the heart of street-level bureaucracy …

This study explores the evolution of the Green Grants program, run by Brazil's Ministry of
Environment, as a means for developing the concept of bureaucratic activism. When the …

An important research agenda in public administration is to investigate how formal and
realized public policy influences the lives of marginalized social groups. Recently …

Research on street‐level bureaucrats has identified their role as policy entrepreneurs
through the adoption and advocacy of policy innovations. This article adds to this research …

Deliberation is a widely recognized but understudied aspect of frontline decision-making.
This study contributes to theory development by exploring deliberative practices in frontline …

The street-level bureaucracy literature teaches us that frontline workers draw on both policy
logics and social, cultural, and personal logics in their work. This has been conceptualized …

Utilizing a cognitive perspective, this article examines the social processes through which
teachers come to understand the Common Core State Standards. The authors begin by …