[HTML][HTML] Market innovation: A literature review and new research directions

N Sprong, PH Driessen, B Hillebrand… - Journal of Business …, 2021 - Elsevier
Over the past three decades, a rapidly expanding academic literature has investigated how
new markets are created and how existing markets are transformed, phenomena this article …

Solutions offerings: a critical review and reconceptualisation

F Nordin, C Kowalkowski - Journal of Service Management, 2010 - emerald.com
Purpose–The purpose of this paper is to offer a critical analysis of the literature of solutions
offerings; to provide a new conceptual framework, incorporating dimensions that can …

How to innovate toward an ambidextrous business model? The role of dynamic capabilities and market orientation

K Randhawa, R Wilden, S Gudergan - Journal of Business Research, 2021 - Elsevier
Designing a business model is not a one-off process; adjustments are often required. To
create such adjustments and realize business model innovation, firms require the …

Entrepreneurial marketing of international high-tech business-to-business new ventures: A decision-making process perspective

M Yang, P Gabrielsson - Industrial Marketing Management, 2017 - Elsevier
Abstract Knowledge of how entrepreneurial marketing is conducted in industrial markets is
currently rather weak. This study explores the marketing decision-making process of …

Dynamic capabilities and competitive advantages as mediator variables between market orientation and business performance

RJ Correia, JG Dias, MS Teixeira - Journal of Strategy and …, 2020 - emerald.com
Purpose This paper aims to explore a new causal link between market orientation and
business performance by introducing dynamic capabilities as a mediator of the relationship …

[图书][B] Essentials of marketing

J Blythe, J Martin - 2019 - books.google.com
Essentials of Marketing, seventh edition, provides an accessible, lively and engaging
introduction to marketing. Taking a practical, tactical approach, the authors cover traditional …

Customer knowledge management, innovation capability and business performance: a case study of the banking industry

N Taherparvar, R Esmaeilpour… - Journal of knowledge …, 2014 - emerald.com
Purpose–This paper aims to examine the effect of customer knowledge management (CKM)
on continuous innovation and firm performance in 35 private banks in Guilan (Iran). CKM …

CRM: conceptualization and scale development

LYM Sin, ACB Tse, FHK Yim - European Journal of marketing, 2005 - emerald.com
Purpose–To develop a reliable and valid measuring scale for customer relationship
management (CRM). Design/methodology/approach–A series of studies were conducted for …

A review of customer relationship management: successes, advances, pitfalls and futures

B Nguyen, DS Mutum - Business Process Management Journal, 2012 - emerald.com
The purpose of this paper is to provide academics and practitioners working with customer
relationship management (CRM) with a review of key topics, such as advances in CRM, the …

Complementary effect of entrepreneurial and market orientations on export new product success under differing levels of competitive intensity and financial capital

N Boso, JW Cadogan, VM Story - International Business Review, 2012 - Elsevier
The literature implies that entrepreneurial and market orientations are market-based
resources that are essential for securing business success, but their performance impacts …