H Magd, A Curry - Benchmarking: An International Journal, 2003 - emerald.com
Given the emphasis in today's environment on customer focus, stakeholders' interests, public‐sector organisational performance and other methods of assessment are employed …
GA Boyne, RM Walker - Journal of public administration …, 2004 - academic.oup.com
Existing classifications of organizational strategy have limited relevance to public agencies. They confuse strategy processes and strategy content, consist of simplistic taxonomies, and …
Drawing on the author's unrivalled experience and expertise in both research and policy- making, this important new book provides a systematic assessment of the changing nature …
This is a book for those looking for different answers to some of today's most fundamental questions. What is a consumer society? Does being a consumer make us less authentic or …
Since the 1980s there has been extraordinary growth and visibility of design throughout most of the world. This is connected to fundamental developments in capitalism. This period …
J Vernon, S Essex, D Pinder, K Curry - Annals of Tourism research, 2005 - Elsevier
The emergence of local collaborative projects presents a rich vein for advancing the empirical and theoretical understanding of governance in tourism. In particular, new …
M Marinetto - Sociology, 2003 - journals.sagepub.com
The notions of active citizenship and community involvement have become increasingly prominent in political discussions and policy practices within Britain in the past 15 years …
The New Managerialism and Public Service Professionals is a fresh and insightful analysis of the changes that have taken place in the UK public sector over the past twenty years …