Purpose This study explores the connection between intellectual capital (IC) components
and the competitive advantage (CA) of the hospitality sector in Jordan through the mediating …

The COVID-19 pandemic has had a significant impact on the tourism industry worldwide.
This study aims to understand the early effects of the pandemic on tourist supply and …

Recently published exploratory research has suggested COVID-19 control protocols
implemented during the pandemic may have altered the values and experiences customers …

The aim of this study is to analyze the behavior of consumers by exploring the attributes of
green hotel selection through a qualitative and quantitative method. The effect of green hotel …

Despite growing insight into customers' brand experience, its effect on brand evangelism, or
a customer's intense brand support behavior, remains tenuous, exposing an important …

Purpose-The present study aims to investigate the interrelationship between information and
communication technology (ICT) improvement, destination brand image, destination …

Purpose The purpose of this study is to explore the factors influencing customers' revisit
intentions of green hotels after the COVID-19 pandemic. Design/methodology/approach The …

Due to the detrimental effects of the Covid-19 pandemic on the hotel sector, pandemic crisis
management research has received lots of academic attention, from studies in sales …

Individuals frequently experience restrictions in their mobility owing to circumstances outside
of their control. This paper examines the effect of mobility restrictions on individuals' …

Revisit intention is a key indicator of business performance, studied in many fields including
hospitality. This work employs big data analytics to investigate revisit intention patterns from …