A meta-analysis of antecedents and consequences of trust in mobile commerce

S Sarkar, S Chauhan, A Khare - International Journal of Information …, 2020 - Elsevier
Awareness of antecedents and consequences of trust in m-commerce can enable m-
commerce service providers to design suitable marketing strategies. Present study …

Two decades of M-commerce consumer research: A bibliometric analysis using R biblioshiny

P Thangavel, B Chandra - Sustainability, 2023 - mdpi.com
The aim of this study is to consolidate the state of mobile commerce consumer research from
2001 to 2022. Based on a systematic literature review employing a bibliometric technique …

M-shopping service quality dimensions and their effects on customer trust and loyalty: an empirical study

R Zhang, M Jun, S Palacios - International Journal of Quality & …, 2023 - emerald.com
Purpose The present study seeks to identify the salient mobile shopping (m-shopping)
service quality dimensions as perceived by mobile shoppers (m-shoppers) and examines …

Pengaruh persepsi manfaat, persepsi kemudahan penggunaan, kepercayaan dan persepsi risiko terhadap minat untuk menggunakan instrumen uang elektronik

AS Yogananda, I Dirgantara - 2017 - eprints.undip.ac.id
Uang sebagai alat pembayaran mengalami perkembangan dengan pesat dari masa ke
masa. Perkembangan uang juga terkena dampak dari perkembangan teknologi informasi …

The mediating role of trust in the relationship between corporate image, security, word of mouth and loyalty in M-banking using among the millennial generation in …

E Purwanto, J Deviny, AM Mutahar - Management & Marketing, 2020 - sciendo.com
Millennials have a lifestyle that is different from previous generations. Millennial Generation
lives and grows together with rapid technological growth and currently dominates the …

[HTML][HTML] On the way: Hailing a taxi with a smartphone? A hybrid SEM-neural network approach

AJ Lau, GWH Tan, XM Loh, LY Leong, VH Lee… - Machine Learning with …, 2021 - Elsevier
Undoubtedly, mobile taxi booking (MTB) services have resulted in a significant disruption to
the lives of the general public. However, with a lot of firms offering the service in Malaysia …

The perceived influence of relationship quality on brand loyalty: An emerging market perspective

A Ledikwe, M Roberts-Lombard… - African Journal of …, 2019 - emerald.com
Purpose The purpose of this paper is to investigate the extent to which the attitudinal loyalty
of customers of small and medium apparel businesses is influenced by their perceptions of …

Relationships between system quality, service quality, and customer satisfaction: M-commerce in the Jordanian context

AA Mohammad Salameh, H Ahmad… - Journal of Systems …, 2018 - emerald.com
Purpose This study aims to explore the impact of system quality dimensions, namely, ease of
use, accessibility, interactivity and website innovativeness on service quality (SQ) and …

[PDF][PDF] Effect of mobile service quality to e-trust to develop e-satisfaction and e-loyalty mobile banking services

I Suariedewi, NWS Suprapti - … Research Journal of …, 2020 - pdfs.semanticscholar.org
The development of information and communication technology has caused enormous
changes in the business. To win the competition by reaching more and more customers, the …

Build trust, they will come: the case of casino high rollers!

C Ji, C Prentice, E Sthapit, I Lei - International Journal of …, 2024 - emerald.com
Purpose Using the analogy of “If you build it, they will come” from the movie Field of Dreams,
this study aims to draw on relational signaling and commitment–trust theories to examine the …