Social commerce and buying intention post COVID-19: Evidence from a hybrid approach based on SEM–fsQCA

IA Elshaer, M Alrawad, A Lutfi, AMS Azazz - Journal of Retailing and …, 2024 - Elsevier
In the post COVID-19 era, social commerce witnessed significant growth due to increasing
numbers of consumers choosing online channels as their preferred means of shopping …

Elements of information ecosystems stimulating the online consumer behavior: A mediating role of cognitive and affective trust

J Wang, F Shahzad, SF Ashraf - Telematics and Informatics, 2023 - Elsevier
Abstract Information makes consumers aware of what is on the market, their producers, and
their prices, which is important for making informed purchasing decisions. Information to …

A conceptual model to imply a negative innovation assessment framework on consumer behaviors through the electronic business platforms

T Petcharat, A Jattamart, A Leelasantitham - Journal of Retailing and …, 2023 - Elsevier
Online retail platforms significantly impact consumers' purchasing decisions. Satisfaction,
purchase intent, and repeat online shopping drive the platform's purchasing decisions. In …

Online shopping: How can algorithm performance expectancy enhance impulse buying?

S Gallin, A Portes - Journal of Retailing and Consumer Services, 2024 - Elsevier
Building on the literature on trust and Persuasion Knowledge Theory, this study examines
the mediating role of trust in the relationship between algorithm performance expectancy …

How do influencers moderate purchase motives? An application of SOR model to assess the effects of reviewers' rating on online purchase

S Rana, S Bag, I Ghosal, B Prasad - Journal of Promotion …, 2023 - Taylor & Francis
This study investigates the effects of reviewers' comments and rating scores on online
buyers purchase motives, employing the 'stimuli–organism–response'(SOR) framework. The …

The impact of customer-generated evaluation information on sales in online platform-based markets

SY Kim - Journal of Retailing and Consumer Services, 2022 - Elsevier
As the online platform-based market expands, research into the impact of consumer-
accessible information in this market on performance has received significant attention in …

Text mining-based four-step framework for smart speaker product improvement and sales planning

J Park, D Yang, HY Kim - Journal of Retailing and Consumer Services, 2023 - Elsevier
The smart speaker market, which is considered an early-stage market, is expected to grow
rapidly as smart speakers become a part of daily life. Consequently, manufacturers are …

Unscrambling customer recommendations: a novel lstm ensemble approach in airline recommendation prediction using online reviews

PK Jain, G Srivastava, JCW Lin… - IEEE Transactions on …, 2022 - ieeexplore.ieee.org
Customer feedback is an essential criterion for upcoming customers to learn from their
experience with a company's products. Customer reviews and ratings also help companies …

Digital photo hoarding in online retail context. An in-depth qualitative investigation of retail consumers

R Agarwal, A Mehrotra, MK Pant, EA Alzeiby… - Journal of Retailing and …, 2024 - Elsevier
The digital hoarding field is now recognized as a significant research topic. Scholars and
practitioners are interested in understanding why users hoard digital content, primarily …

[HTML][HTML] Actions are more than just words: Relationships between word-of-mouth, personal interaction, and product attachment

WB Kim, C Kim, I Go, R Fukuda, M Imai - Journal of Retailing and Consumer …, 2024 - Elsevier
While the impact of word-of-mouth (WOM) on receivers is widely recognized, less is known
about how participation in WOM affects purchase behavior. To address this literature gap …