What are the barriers and facilitators for third sector organisations (non-profits) to evaluate their services? A systematic review

AM Bach-Mortensen, P Montgomery - Systematic reviews, 2018 - Springer
Background The third sector is becoming a more common provider of social and health
services, but little is known about how third sector organisations (TSOs) evaluate their …

Understanding third sector performance measurement system design: a literature review

C Moxham - International Journal of Productivity and Performance …, 2014 - emerald.com
Purpose–The purpose of this paper is to examine the literature on third sector performance
measurement system design. Design/methodology/approach–A systematic literature review …

Accountability myopia: Losing sight of organizational learning

A Ebrahim - Nonprofit and voluntary sector quarterly, 2005 - journals.sagepub.com
This article challenges a normative assumption about accountability in organizations: that
more accountability is necessarily better. More specifically, it examines two forms of …

Non-governmental and not-for-profit organizational effectiveness: A modern synthesis

JD Lecy, HP Schmitz, H Swedlund - Voluntas: International Journal of …, 2012 - Springer
NGO/NPO effectiveness remains a prominent concern for scholars and practitioners, but the
literature on this issue is increasingly fragmented along disciplinary lines. We address this …

Nonprofit organization financial performance measurement: An evaluation of new and existing financial performance measures

WJ Ritchie, RW Kolodinsky - Nonprofit management and …, 2003 - Wiley Online Library
Consensus about financial performance measurement remains elusive for nonprofit
organization (NPO) researchers and practitioners alike, due in part to an overall lack of …

Collaboration between nonprofit and business sectors: A framework to guide strategy development for nonprofit organizations

O Al-Tabbaa, D Leach, J March - VOLUNTAS: International Journal of …, 2014 - Springer
Collaboration between nonprofit and business sectors is widely regarded as a value
creation process that benefits society, business, and nonprofit organizations (NPOs). This …

Factors influencing the credibility of performance measurement in nonprofits

C Lee - International Review of public Administration, 2021 - Taylor & Francis
Whereas a lot of resources have been devoted to performance measurement in the nonprofit
sector, the measurement efforts have been hindered by the concerns over credibility of …

Evaluation practice among community-based organizations: Research into the reality

JG Carman - American Journal of evaluation, 2007 - journals.sagepub.com
Increasingly, government, foundations, and others are asking community-based
organizations for more evaluation information. Although the demand for this information may …

Evaluation capacity and nonprofit organizations: Is the glass half-empty or half-full?

JG Carman, KA Fredericks - American Journal of Evaluation, 2010 - journals.sagepub.com
In this article, we explore the evaluation capacity of today's nonprofit organizations. We
report the findings of a cluster analysis that suggest that when it comes to evaluation, there …

The accountability movement: What's wrong with this theory of change?

JG Carman - Nonprofit and Voluntary Sector Quarterly, 2010 - journals.sagepub.com
In the field of program evaluation, one of the first things evaluators often do to evaluate a
program is to identify the “theory of change” behind the program and create a “logic model” …