Objectives To investigate the effect of providing patients online access to their electronic
health record (EHR) and linked transactional services on the provision, quality and safety of …

Background Email is a popular and commonly‐used method of communication, but its use in
health care is not routine. Where email communication has been demonstrated in health …

Objective To evaluate the policy making process, implementation by NHS organisations,
and patients' and carers' experiences of efforts to introduce an internet accessible personal …

In this chapter, we use the job demands–resources (JD-R) model (Demerouti, Bakker,
Nachreiner, & Schaufeli, 2001) and the transactional model of stress (Lazarus & Folkman …

Background There is international interest in the potential role of different forms of
communication technology to provide an alternative to face-to-face consultations in health …

Background: Use of the Internet for health purposes is steadily increasing in Europe, while
the eHealth market is still a niche. Online communication between doctor and patient is one …

Background The use of the Internet for health purposes is growing steadily, yet the use of
asynchronous communication tools for health care purposes remains undeveloped. The …

Background Bioinformatics experts are developing interactive patient portals to help those
living with diabetes and other chronic diseases to better manage their conditions. However …

Patients are interested in secure electronic communication with their health-care providers,
but physicians have been slow to adopt the technique into their practice. We have therefore …

Although promising benefits hold for email communication between physicians and patients
in terms of lowering the costs of health care while maintaining or improving the quality of …