This is the first quantitative systematic literature review to identify cutting-edge studies and research gaps in the field of interactions between tourists. A Systematic Mapping Study …
Humanoid robots should play an increasing role in hospitality and tourism services. Anthropomorphic–human like–characteristics seem critical component to consumers …
M Trunfio, T Jung, S Campana - Information & Management, 2022 - Elsevier
This paper contributes to the debate on MR technology in the museum setting by investigating how and to what extent functional elements of the MR devices affect …
This study explores effects of participation, namely co-creation and mastering, on the perceived value of consumers' experience and satisfaction. Co-creation comprises both …
The purpose of the research was to investigate how service providers can enhance memorable and authentic tourist experiences in on-site conditions, in the context of …
BL Chua, H Han - Journal of Travel & Tourism Marketing, 2022 - Taylor & Francis
This paper draws attention to the critical account of green hotels from various stakeholder perspectives. It reviews why and how the green hotel industry is increasingly involved in …
Purpose This paper aims to propose that the literature on customer engagement has emphasized the benefits of customer engagement to the firm and, to a large extent, ignored …
E Park, A Widyanta - Tourism Management Perspectives, 2022 - Elsevier
This research investigates how and the extent to which co-creation activities of food tourism in the context of the commercial tourism sector shape and influence the foodscape in an …
M Carvalho, E Kastenholz… - Tourism Recreation …, 2023 - Taylor & Francis
Travel has become a synonym of living memorable and enjoyable experiences. Co-creation centralizes tourists' role in the creation of value that results from the interaction with other …