Co-creation in tourism: a systematic mapping study

F Mohammadi, HR Yazdani, M Jami Pour… - Tourism Review, 2021 - emerald.com
Purpose The purpose of this study is to organize and analyze the existing literature on co-
creation in tourism to identify the state-of-the-art studies and the research gap in this field …

A systematic mapping study on Tourist-Tourist interactions

J Li, P Kunasekaran, KW Chia, SHW Chuah - Journal of Hospitality and …, 2023 - Elsevier
This is the first quantitative systematic literature review to identify cutting-edge studies and
research gaps in the field of interactions between tourists. A Systematic Mapping Study …

Marketing robot services in hospitality and tourism: the role of anthropomorphism

J Murphy, U Gretzel, J Pesonen - Future of Tourism Marketing, 2021 - taylorfrancis.com
Humanoid robots should play an increasing role in hospitality and tourism services.
Anthropomorphic–human like–characteristics seem critical component to consumers …

Mixed reality experiences in museums: exploring the impact of functional elements of the devices on visitors' immersive experiences and post-experience behaviours

M Trunfio, T Jung, S Campana - Information & Management, 2022 - Elsevier
This paper contributes to the debate on MR technology in the museum setting by
investigating how and to what extent functional elements of the MR devices affect …

Efficacy of co-creation and mastering on perceived value and satisfaction in tourists' consumption

NK Prebensen, J Xie - Tourism Management, 2017 - Elsevier
This study explores effects of participation, namely co-creation and mastering, on the
perceived value of consumers' experience and satisfaction. Co-creation comprises both …

Experience-involvement, memorability and authenticity: The service provider's effect on tourist experience

A Zatori, MK Smith, L Puczko - Tourism management, 2018 - Elsevier
The purpose of the research was to investigate how service providers can enhance
memorable and authentic tourist experiences in on-site conditions, in the context of …

Green hotels: The state of green hotel research and future prospects

BL Chua, H Han - Journal of Travel & Tourism Marketing, 2022 - Taylor & Francis
This paper draws attention to the critical account of green hotels from various stakeholder
perspectives. It reviews why and how the green hotel industry is increasingly involved in …

Customer engagement in a big data world

W Kunz, L Aksoy, Y Bart, K Heinonen… - Journal of Services …, 2017 - emerald.com
Purpose This paper aims to propose that the literature on customer engagement has
emphasized the benefits of customer engagement to the firm and, to a large extent, ignored …

[HTML][HTML] Food tourism experience and changing destination foodscape: An exploratory study of an emerging food destination

E Park, A Widyanta - Tourism Management Perspectives, 2022 - Elsevier
This research investigates how and the extent to which co-creation activities of food tourism
in the context of the commercial tourism sector shape and influence the foodscape in an …

Co-creative tourism experiences–a conceptual framework and its application to food & wine tourism

M Carvalho, E Kastenholz… - Tourism Recreation …, 2023 - Taylor & Francis
Travel has become a synonym of living memorable and enjoyable experiences. Co-creation
centralizes tourists' role in the creation of value that results from the interaction with other …