This study provides insight into the hotel characteristics that have a significant association
with customer satisfaction. Data related to a sample of 6768 hotels located in 47 capital …

Sentiment analysis is an area of study that aims to develop computational methods and tools
to extract and classify the opinions and emotions expressed by people on social networks …

With the explosion of Social media, Opinion mining has been used rapidly in recent years.
However, a few studies focused on the precision rate of feature review's and opinion word's …

The tourism and hospitality sectors have become increasingly important in the last few years
and the companies operating in this field are constantly challenged with providing new …

The recent technology of human voice capture and interpretation has spawned the social
robot to convey information and to provide recommendations. This technology helps people …

This paper presents the task on Aspect-Based Sentiment Analysis in Portuguese (ABSAPT),
held within Iberian Languages Evaluation Forum (IberLEF 2022). We asked the participants …

The volume of traveling websites is rapidly increasing. This makes relevant information
extraction more challenging. Several fuzzy ontology-based systems have been proposed to …

Since the introduction of the Google Knowledge Graph in the early 2010s, web search and
advertising have both undergone profound shifts. A Knowledge Graph (KG) is a graph …

Information extraction is a basic task required in document searching. Traditional
approaches involve lexical and syntax analysis to extract words and part of speech from …

Recent research has pointed out the needs and advantages of the semantic enrichment of
movement data, a process where trajectories are partitioned into homogeneous segments …