Purpose The purpose of this paper is to propose a model to test the relationship between
supply chain collaboration (SCC) and organizational responsiveness. Three types of …

This study empirically examines the effects of a patient learning experience and technology-
driven service encounters on patients' satisfaction with their experience in using self-service …

Purpose The purpose of this paper is to report an explicit taxonomy of maritime operations
(MO) to guide harbour masters (HMs) of smaller ports in planning more sustainable …

Medical manufacturing leaders struggle to maintain their competitive position due to
inefficient business strategies. The purpose of this multiple case study was to explore …

Agriculture industry which is the important economy sector contributes to Malaysian
economic growth, like many other industries continues to face multiple management …

This development paper briefly sets the scene for the examination of the use of Building
information modelling (BIM) as a collaborative tool within the construction industry. The …

Small businesses employ most Americans in the workforce; however, more than half of small
businesses fail within the first 5 years of operation. Small business owners who lack …

The article presents a selected organization from the perspective of its network of relations
and ties. The main networks to be analyzed are the information network and the knowledge …