The meaning of success in conversation depends on people's goals. Often, individuals
pursue multiple goals simultaneously, such as establishing shared understanding, making a …

Social media platforms promise to enable rich and vibrant conversations online; however,
their potential is often hindered by antisocial behaviors. In this paper, we study the …

Widespread conspiracy theories, like those motivating anti-vaccination attitudes or climate
change denial, propel collective action, and bear society-wide consequences. Yet, empirical …

Incivility remains a major challenge for online discussion platforms, to such an extent that
even conversations between well-intentioned users can often derail into uncivil behavior …

With increasing attention to online anti-social behaviors such as personal attacks and
bigotry, it is critical to have an accurate accounting of how widespread anti-social behaviors …

Making online social communities 'better'is a challenging undertaking, as online
communities are extraordinarily varied in their size, topical focus, and governance. As such …

Trust is implicit in many online text conversations—striking up new friendships, or asking for
tech support. But trust can be betrayed through deception. We study the language and …

Computational Social Science (CSS), aiming at utilizing computational methods to address
social science problems, is a recent emerging and fast-developing field. The study of CSS is …

Aided by technology, people are increasingly able to communicate across geographical,
cultural, and language barriers. This ability also results in new challenges, as interlocutors …

The widespread presence of offensive content is a major issue in social media. This has
motivated the development of computational models to identify such content in posts or …