Purpose The purpose of this paper is to identify the state of academic research on
innovation in tourism. The authors present a systematic review of the literature, different …

Over the past two decades, there has been increasing focus on the topic of innovation in
tourism. This article reviews the research contributions. Various categories of innovation …

This study proposes an integrated model that combines the theory of planned behaviour
(TPB) and the innovation adoption theory to investigate the attitudinal and behavioural …

Digital mediation in business-to-business marketing is becoming increasingly important to
firms, due to customer needs and evolving technological environments. The extensive …

This study assesses whether or not quality certification moderates the way that
entrepreneurial orientation affects hotel performance. Data come from responses to a …

The websites of many hotels are beginning to incorporate new online tools such as social
media in order to maintain closer relationships with clients and, possibly, investors. The …

Certifying quality systems has become standard practice in a wide range of companies the
world over. However, studies on these systems' underlying motivations and these …

Purpose This study examines the direct and indirect effects of green intellectual capital (GIC)
and innovative work behavior (IWB) on green process innovation performance (GPIP), with …

Purpose The purpose of this paper is to investigate how information and communication
technology (ICT) adoption in hotels contributes to satisfaction and loyalty from the consumer …

Purpose–Despite the undisputed importance of organizational innovation and decades of
academic research on the subject, there is surprisingly little agreement on what …