As consumers' willingness to experience member subscription services has been
increasing, merchants are launching membership programs to boost retention and draw in …

Renting fashion using clothing box subscription is a growing trend in the textile industry. The
element of surprise varies according to the box type chosen by the customer: the self …

Purpose This paper aims to explore the attitude-behaviour gap consumers experience when
transitioning from buying fast fashion to embracing sustainable fashion consumption …

Given persistent challenges faced by subscription box retailers in acquiring and retaining
customers, there is an urgent need to understand decision‐making and sources of value at …

This timely book is a comprehensive overview of customer service principles, theories, and
practices. It looks at the best practices of service enterprises and the delivery of superior …

Subscription platforms based on artificial intelligence (AI) that offer the delivery of physical
goods represent a new frontier in retailing. Therefore, empirical investigation into …

The aim of this investigation is to analyze subscription retailing research's main topics and
evolution over time. A bibliometric study and a content analysis were carried out on the …

Purpose: This study aims to investigate the factors influencing the adoption intention of
membership subscription services provided by online shopping platforms. Specifically, it …

Subscription platforms based on artificial intelligence (AI) that offer the delivery of physical
goods represent a new frontier in retailing. Therefore, empirical investigation into …

The goal of this research is to identify and analyze the factors influencing consumer
behavior towards subscribing to food delivery services. The practical focus of the study is to …