According to the managerial strategy literature, a, if not the, key to large profits is the creation
of" moats" that protect finrms from competition.'Firms with market power create moats to …

Digital platforms can offer a multiplicity of items in one place. This should, in principle, lower
end-users' search costs and improve their decision-making, and thus enhance competition …

Online intermediaries with information about a consumer's tendencies often 'steer'her toward
products she is more likely to purchase. We analyse the welfare implications of this practice …

This Article identifies a set of possible regulations that could be used both to make the
search market more competitive and simultaneously ameliorate the harms flowing from …

Worldwide, the “subscription economy” has exploded in recent years, especially among
online sellers of consumer goods and services. These subscriptions use various contract …

The unprecedented growth of e-commerce in Mexico triggered by the COVID-19 pandemic
and the initial lockdown became a challenge for retailers in terms of complaint management …

The unprecedented growth of e-commerce in Mexico triggered by the COVID-19 pandemic
and the initial lockdown became a challenge for retailers in terms of complaint management …

The legislative package comprising of the Digital Markets Act was adopted by the European
Union along with the Digital Services Act in July 2022. This was partly in response to the rise …

Consumer-protection law is vital for ensuring that market-based economies work in the
economic interest of consumers as well as businesses, and thus to the benefit of society as a …

Digitalization offers opportunities for sustainable consumption patterns. However, the
patterns enforced by present digital business models are not sustainable. Current European …