Quality control in crowdsourcing: A survey of quality attributes, assessment techniques, and assurance actions

F Daniel, P Kucherbaev, C Cappiello… - ACM Computing …, 2018 - dl.acm.org
Crowdsourcing enables one to leverage on the intelligence and wisdom of potentially large
groups of individuals toward solving problems. Common problems approached with …

" It doesn't win you friends" Understanding Accessibility in Collaborative Writing for People with Vision Impairments

M Das, D Gergle, AM Piper - Proceedings of the ACM on Human …, 2019 - dl.acm.org
Collaborative writing tools have become ubiquitous in today's world and are used widely in
many professional organizations and academic settings. Yet, we know little about how ability …

Personality matters: Balancing for personality types leads to better outcomes for crowd teams

I Lykourentzou, A Antoniou, Y Naudet… - Proceedings of the 19th …, 2016 - dl.acm.org
When personalities clash, teams operate less effectively. Personality differences affect face-
to-face collaboration and may lower trust in virtual teams. For relatively short-lived …

How people write together now: Beginning the investigation with advanced undergraduates in a project course

JS Olson, D Wang, GM Olson, J Zhang - ACM Transactions on Computer …, 2017 - dl.acm.org
Today's commercially available word processors allow people to write collaboratively in the
cloud, both in the familiar asynchronous mode and now in synchronous mode as well. This …

Microtalk: Using argumentation to improve crowdsourcing accuracy

R Drapeau, L Chilton, J Bragg, D Weld - Proceedings of the AAAI …, 2016 - ojs.aaai.org
Crowd workers are human and thus sometimes make mistakes. In order to ensure the
highest quality output, requesters often issue redundant jobs with gold test questions and …

Wikum: Bridging discussion forums and wikis using recursive summarization

AX Zhang, L Verou, D Karger - … of the 2017 ACM Conference on …, 2017 - dl.acm.org
Large-scale discussions between many participants abound on the internet today, on topics
ranging from political arguments to group coordination. But as these discussions grow to …

Designing LLM chains by adapting techniques from crowdsourcing workflows

M Grunde-McLaughlin, MS Lam, R Krishna… - arXiv preprint arXiv …, 2023 - arxiv.org
LLM chains enable complex tasks by decomposing work into a sequence of sub-tasks.
Crowdsourcing workflows similarly decompose complex tasks into smaller tasks for human …

Acquiring creative requirements from the crowd: Understanding the influences of personality and creative potential in Crowd RE

PK Murukannaiah, N Ajmeri… - 2016 IEEE 24th …, 2016 - ieeexplore.ieee.org
As a creative discipline, Requirements Engineering (RE), lends importance to
understanding the associated human factors. Crowd RE, the approach of acquiring …

The Knowledge Accelerator: Big picture thinking in small pieces

N Hahn, J Chang, JE Kim, A Kittur - … of the 2016 CHI Conference on …, 2016 - dl.acm.org
Crowdsourcing offers a powerful new paradigm for online work. However, real world tasks
are often interdependent, requiring a big picture view of the difference pieces involved …

The success and failure of quality improvement projects in peer production communities

M Warncke-Wang, VR Ayukaev, B Hecht… - Proceedings of the 18th …, 2015 - dl.acm.org
Peer production communities have been proven to be successful at creating valuable
artefacts, with Wikipedia as a prime example. However, a number of studies have shown …