[HTML][HTML] The effect of perceived brand betrayal on brand hate, avoidance-like and attack-like strategies: A comparative study of customers with/without past negative …

N Rasouli, SM Rasoolimanesh… - International Journal of …, 2025 - Elsevier
This study explores the impact of perceived brand betrayal on two types of brand hate and
their subsequent effects on consumer behavioral responses. It also investigates how these …

Understanding Solo Female Travellers in Canada: A Two-Factor Analysis of Hotel Satisfaction and Dissatisfaction Using TripAdvisor Reviews

F Zhou, S Huang, M Matthews - Tourism and Hospitality, 2024 - mdpi.com
This study aims to understand solo female travellers' hotel experiences in Canada by
analyzing online reviews from TripAdvisor. We employed keywords such as “solo female” …

5-Star Hotel Customer Satisfaction Analysis Using Hybrid Methodology

Y Yoo, Y Park, D Lim, D Seo - arXiv preprint arXiv:2209.12417, 2022 - arxiv.org
Due to the rapid development of non-face-to-face services due to the corona virus,
commerce through the Internet, such as sales and reservations, is increasing very rapidly …

IG2NLP: Automated NLP Based Institutional Statement Annotation

J Kjærandsen - 2024 - ntnuopen.ntnu.no
" Institutional Grammar"(Institusjonell Grammatikk) er en grammatikk for systematisk studie
og analyse av institusjoner. Målet til den Institusjonelle Grammatikken er å formalisere en …

Sostenibilidad, perdurabilidad empresarial y fallo de los servicios: una aproximación al cierre de empresas en el sector turismo

CAG Cano, VS Castillo - Mundo FESC, 2023 - fesc.edu.co
El concepto de “turismo sostenible” presenta diversos retos para su implementación en la
práctica empresarial. Desde su especificidad y exceso de generalidad, hasta la falta de …