Pengaruh Service Quality, Servicescape, Dan Lokasi Terhadap Kepuasan Pelanggan Indomaret Drive Thru (Studi Kasus Pada Toko Indomaret Drive Thru Jakarta …

AS Putri, CC Widayati, DH Perkasa - Jurnal Kewirausahaan dan …, 2023 - siberpublisher.org
Penelitian ini bertujuan untuk menganalisis tingkat kepuasan pelanggan terhadap layanan
Indomaret drive thru yang dipengaruhi oleh variabel service quality, servicescape dan lokasi …

Multichannel service, trust, commitment and engagement: a study in a credit union

L Gomes, S Schmidt, L Eberle - International Journal of Bank …, 2024 - emerald.com
Purpose In banking services, how customers interact with their bank–whether it's through the
physical branch or online–plays a significant role in how they feel about the experience. It's …

Rural Homestay Experiencescape: Scale Development and Its Emotional and Cognitive Paths to Guest Engagement Behavior

H Shen, Y Hu, DXF Fan… - Journal of Hospitality & …, 2024 - journals.sagepub.com
This study uses a mixed research approach based on the stimulus–organism–response
framework to explore the experiencescape of rural homestays and its emotional and …

[HTML][HTML] Improving the usability of new ICTs for the provision of climate information services for farming in Ghana

R Sarku, F Addi, E Attoh - Climate Services, 2025 - Elsevier
How people respond to climate information service (CIS) depends on how information is
designed and communicated. While the introduction of new information and communication …

Role of Hotel Servicescape in Satisfaction and Revisit Intention of Consumers: Familiarity as a Moderator

SA Balroo - Journal of Economics, Management and …, 2023 - eprints.go4mailburst.com
Globally the hospitality industry is seen immensely growing because of opening up of
tourism in countries worldwide. One such growth of hospitality industry is specifically being …

HİZMET ORTAMININ MÜŞTERİ VATANDAŞLIK DAVRANIŞI ÜZERİNDEKİ ETKİSİ: MÜŞTERİ KATILIMININ ARACILIK ROLÜ

NO Bakır, GG Çelik, E Taşkıran, G Öngel - Akademik Hassasiyetler, 2024 - dergipark.org.tr
Günümüzde müşterilerin davranışlarını etkileyen çok farklı değişkenler söz konusudur.
Özellikle müşterilerin örgütsel süreç ve durumlara katkı verme istekliliği ve beklentisi …

O impacto da satisfação do servicescape de um casino físico nas intenções de lealdade de um consumidor

DA Sá - 2023 - comum.rcaap.pt
Objetivo–Este estudo debruça-se sobre o impacto da satisfação do servicescape de um
casino físico nas intenções de lealdade de um consumidor. Metodologia-Esta investigação …

Analysis of Room Facilities Impact on Guest Satisfaction: A Key Competitive Advantage for Hotels Amid Economic Globalization: Analysis of Room Facilities Impact on …

DM Soeswoyo, S Rahardjo - Bogor Hospitality …, 2024 - ojs.bogorhospitalityjournal.com
In the context of economic globalization, intense competition in Indonesia's hospitality sector
compels local companies to understand customer behavior. This research emphasizes the …

[PDF][PDF] LUCIMARA GOMES

EMEE DO CLIENTE - biblioteca.feevale.br
Technologies have influenced people's lives in many ways, including changing the way they
perform their activities. There are a multitude of applications and websites that provide all …

[PDF][PDF] Nettikasinoiden palvelumaiseman vaikutus asiakkaiden sitoutumiskäyttäytymiseen

NP Kuukasjärvi, KTTS Piha - utupub.fi
Tämän kandidaatintutkielman tarkoituksena on tarkastella, miten nettikasinoiden
palvelumaisemalla voidaan vaikuttaa asiakkaiden sitoutumiskäyttäytymiseen …