Offering students and practitioners an applied approach to the subject, Organizational
Culture in Action (OCA) walks them through a six-step model for analyzing an organization's …

Through a national online survey with 300 US employees, this study revealed that
nonmanagers and women are not satisfied with their organization's listening efforts. Using …

Empathy competence is considered a key aspect of excellent performance in
communication professions. But we lack an overview of the specific knowledge, attitudes …

Educational credentials and work experience are not enough to become an effective
manager. In this article, we explore emotional intelligence (EI) and its effects on managerial …

All organizations operate with a finite amount of resources (material, financial, informational,
and human) which, in turn, creates challenges to prepare employees for future leadership …

“What’s Past Is Prologue”: A Look at Past Leadership Communication Research With a View
Toward the Future - Milton Mayfield, Jacqueline Mayfield, 2017 Skip to main content Intended …

Empathy is an important competence for communication professionals. This article
investigates two aspects of empathy in an educational setting: the validity of self versus other …

Research for agricultural development is often conducted by research teams from
developing and developed countries. Blending cultures and contexts in teams influences …

When individuals fail to listen, misunderstanding occurs, frustration ensues, and
relationships can end. When organizations fail to listen, the consequences can be even …

We examined the current literature to determine if workplace conflict could be resolved by
using an integrated conflict management system approach. This paper discusses ways to …