This article maps the scientific literature in human mobility behavior in the context of the
current pandemic. Through bibliometrics, we analyze the content of published scientific …

In the current challenging and competitive dynamic business world today, automotive
companies have been rapidly developing and promoting autonomous vehicles (AVs), which …

Purpose The deployment of artificial intelligence (AI) technologies in travel and tourism has
received much attention in the wake of the pandemic. While societal adoption of AI has …

Over the last decade, mobile commerce (m-commerce) has disrupted the existing business
industries via various m-commerce applications. Although the popularity of m-commerce …

The COVID-19 pandemic and the resulting lockdown made individuals rely more on digital
technologies–for their work, study, shopping, and other daily routines. Self-isolation and …

Integrated mobility has become a vision to be achieved in sustainable urban transport.
Multimodal trip-planning apps, which are at the core of many integrated urban mobility …

Although a number of studies have explored science fiction prototyping as a method for new
product development, no study has ever used the method to examine the mobility and …

Purpose Following a contingency approach, this paper aims to understand when service
automation can enhance or destroy value for customers in the frontline by (1) providing a …

Self-service technologies (SSTs) are not new to modern consumers, yet the COVID-19
pandemic brings new motivations into SST usage. This study aims to revisit consumers' SST …

Several problems have arisen due to the COVID-19 pandemic, particularly in the public
transportation sector. Data from 2021 show that the number of bus passengers in Bangkok …