Impact of brand experience on loyalty

CH Ong, HW Lee, T Ramayah - Journal of Hospitality Marketing & …, 2018 - Taylor & Francis
Economic value has moved beyond delivering quality services to include distinctive brand
experiences. Brand experiences are vital in developing brand loyalty and achieving …

Emerging trends in data analysis in enhancing brand resonance in private universities: the role of university-specific servitization experiences and asset specificity

I Imbayani, I Wardana, I Giantari - International Journal of …, 2023 - growingscience.com
In the past the higher education sector was considered invulnerable to competitive forces.
However, in the present era, the sector is compelled to compete in the market and convince …

Brand experience, trust components, and customer loyalty: Sustainable Malaysian SME brands study

D Ong Chuan Huat, S Md Salleh… - Asian Social …, 2015 - papers.ssrn.com
Small and medium enterprises (SMEs) have been competing for survival in the business
arena among established organizations. Competitive foodservice business today requires a …

Influence of Brand Experience and Personality on Loyalty Dimensions: Evidence from Successful Malaysian SME Brands.

D Ong Chuan Huat, S Md Salleh… - International Journal of …, 2015 - papers.ssrn.com
Brand loyalty is vital for any business, be it large enterprises or Small and medium
enterprises (SME), to sustain in the competitive food-service industry. Branding researchers …

The Impact of Brand Experience, Service Quality, and Perceived Value on Word of Mouth and Repurchase Intentions

U Manzoor, SA Baig, A Sami, I Sajjad - Antecedents and Outcomes …, 2022 - igi-global.com
This study proposed and tested a design model that integrates brand experience (BE),
service quality (SQ), the perceived value (PV) on repurchase intentions (RI), and word-of …

Focus group method an aid to explore brand experience and contextual factors

WNM Nadzri, R Musa - Procedia-Social and Behavioral Sciences, 2014 - Elsevier
Malaysia automotive industry is highly intense and it creates a challenge for local
manufacturer sustaining brand name in the market. Remarkably, it has revolutionized the …

Brand experience: development of the conceptual framework and critical research propositions

MG Kharat, RD Chikhalkar, MK Jha… - International Journal …, 2018 - inderscienceonline.com
The current study deals with an emerging area in the field of marketing and branding
concepts: brand experience. It focuses on the identification of pertinent variables that …

[PDF][PDF] Managing customers brand experience for creating brand resonance in smartphones

A Sharma, V Jasrotia - International Journal on Customer Relations, 2016 - academia.edu
The present study is aimed at analysing the relationship between three constructs; ie brand
experience, customer experiential value, and brand resonance. The study was undertaken …

Impact of brand experience on loyalty

D Ong Chuan Huat, HW Lee… - JOURNAL OF …, 2022 - papers.ssrn.com
Economic value has moved beyond delivering quality services to include distinctive brand
experiences. Brand experiences are vital in developing brand loyalty and achieving …

Assessing customer emotion product relationship and customer retention towards halal cosmetic products

B Li Yeo, RN Mohamed - Journal of Management and Marketing …, 2016 - papers.ssrn.com
Objective–Retailers today have acknowledged that incorporating great customer emotion
product relationship can lead to total customer retention. In this paper an overview of the …