Understanding student satisfaction and dissatisfaction: an interpretive study in the UK higher education context

JA Douglas, A Douglas, RJ McClelland… - Studies in Higher …, 2015 - Taylor & Francis
This article represents a cross-sectional study of undergraduate students across two north-
west university business schools in the UK. A purposefully designed questionnaire was …

Topic-based knowledge mining of online student reviews for strategic planning in universities

S Srinivas, S Rajendran - Computers & Industrial Engineering, 2019 - Elsevier
Over the past few years, studies observe a continuous decline in university enrollment and
retention rates resulting in millions of dollars in lost revenue. Past research shows that 95 …

What is in a student-faculty relationship? A template analysis of students' positive and negative critical incidents with faculty and staff in higher education

I Snijders, L Wijnia, HJJ Dekker, RMJP Rikers… - European Journal of …, 2022 - Springer
Supportive relationships between students and their educational faculty and staff can foster
positive outcomes such as students' involvement and development. However, research …

Building and rebuilding trust in higher education institutions (HEIs). Student's perspective

D Lewicka - Journal of Organizational Change Management, 2022 - emerald.com
Purpose The importance of trust in student–university relations is relevant not only for the
quality of the educational process and the satisfaction with studying achieved by students …

Students' interpretations of the meanings of questionnaire items in the National Student Survey

R Bennett, S Kane - Quality in higher education, 2014 - Taylor & Francis
In many countries the outputs from university student satisfaction surveys are used for a
variety of educational management purposes. Within the United Kingdom, the main …

Assessing learning processes rather than outcomes: Using critical incidents to explore student learning abroad

KA Davis, DB Knight - Higher education, 2023 - Springer
There is an increasing emphasis on assessing student learning outcomes from study abroad
experiences, but this assessment often focuses on a limited range of outcomes and …

Investigating the efficacy of blended learning in ESL classrooms

M Majeed, F Rehan Dar - Cogent Education, 2022 - Taylor & Francis
The purpose of this research is to check the efficacy of blended mode of learning in ESL
(English as a Second Language) classrooms in Pakistan under the theoretical construction …

Psychological ownership in team-based entrepreneurship education activities

TWY Man, M Farquharson - International Journal of Entrepreneurial …, 2015 - emerald.com
Purpose–The purpose of this study is to explore psychological ownership (PO) during team-
based projects as part of entrepreneurship education. Design/methodology/approach–The …

“I become a part of the learning process”: Mentoring episodes and individualized attention in graduate education

HL Schwartz, EL Holloway - Mentoring & Tutoring: Partnership in …, 2014 - Taylor & Francis
Meaningful interactions with faculty can help graduate students' progress successfully
through their academic work, develop scholar-practitioner identity, and begin to cultivate …

Factors influencing structural power dynamics in buyer-supplier relationships: a power sources framework and application of the critical incident technique

D Siemieniako, P Kaliszewski - Oeconomia Copernicana, 2022 - ceeol.com
Research background: Although the literature on power asymmetry and power dynamics
has recognized the issue of factors that cause power shifts in business-to-business …