Software developers rely on media to communicate, learn, collaborate, and coordinate with
others. Recently, social media has dramatically changed the landscape of software …

Global software development is rapidly becoming the norm for technology companies.
Previous qualitative research suggests that distributed development may increase …

Traditionally, the main focus of the information system (IS) literature has been on technical
aspects related to system development projects. Furthermore, research in the IS field has …

Although group chat discussions are prevalent in daily life, they have a number of
limitations. When discussing in a group chat, reaching a consensus often takes time …

With increased global connectivity, managers are faced with new technologies and rapid
organizational changes. For instance, organizations may adopt emerging technologies such …

While group chat is becoming increasingly popular for team collaboration, these systems
generate long streams of unstructured back-and-forth discussion that are difficult to …

Instant Messaging (IM) is being widely adopted by teenagers. In a study of 16 teenage IM
users, we explore IM as an emerging feature of teen life, focusing our questions on its …

We report an empirical study of a synchronous messaging application with group-oriented
functionality designed to support teams in the workplace. In particular, the tool supports …

This study explores the relationship between the amount of Instant Messenger (IM) use and
the level of perceived intimacy between friends. Results showed the amount of IM use was …

This chapter examines how adolescents in the United States use instant messaging (IM) to
communicate with peers. Adolescents can be described as the ultimate communicators …