This paper is to produce different scenarios in forecasts for international tourism demand, in light of the COVID-19 pandemic. By implementing two distinct methodologies (the Long …
N Khalil, SNC Abdullah, SN Haron… - Journal of Facilities …, 2022 - emerald.com
Purpose The survival of hotel business in maintaining market competitiveness depends on the constant improvement of the quality of hotel facilities and services. The key to sustain …
Under the lens of conservation of resources and social exchange theories and job demands- resources model, this research aimed at advancing the knowledge regarding the role of …
T Ngo, D Le, T Doan - International Journal of Hospitality Management, 2023 - Elsevier
Employees are the most valuable asset of any service business because of its human- centric nature. However, in the crisis situations, the human side in crisis management …
XY Leung, H Zhang, J Lyu, B Bai - International Journal of Hospitality …, 2023 - Elsevier
The rapid robotization of the hotel industry faces reluctance from frontline employees. This study aims to explore frontline employees' intentions to use service robots in the hotel …
The COVID-19 pandemic and the resultant lockdown has caused massive economic disruption, leading businesses to make a rapid transition and take a new approach to …
Abstract By using the Event Study Method (ESM), this paper aims to examine the effect of new coronavirus (SARS-CoV-2) disease (COVID-19) outbreak on the market performance of …
W Yiwei, K Najaf, GF Frederico… - Current Issues in …, 2022 - Taylor & Francis
ABSTRACT The coronavirus disease (COVID-19) has adversely impacted the globally interconnected economy and brought the tourism sector to a temporary standstill. As such …
Major crises, such as COVID-19, have had a dramatic impact on tourism work. This paper investigates changes in news media reporting of tourism work from pre-pandemic norms …