This paper performs a meta-analysis of tourism performance measurement by synthesising
tourism and hospitality research. A framework for understanding and advancing knowledge …

This paper sheds light on ways travellers' rating patterns in the hotel review website
TripAdvisor differ between independent and chain hotels. To delve deeper, travellers were …

This study investigated the relationships between service experience, emotions, satisfaction,
and price acceptance in Chinese resort hotels. A self-administered survey was used to …

This study investigates the potential theoretical relationships among economy hotel website
quality, eTrust, and online booking intentions in China. A questionnaire survey was …

This research monograph aims at developing an integrative framework of hotel revenue
management. It elaborates the fundamental theoretical concepts in the field of hotel revenue …

Purpose This paper aims to provide a review of hotel performance within the hospitality and
tourism research domain. The authors use network analysis to examine two research …

The hotel industry has experienced changes brought on by growth, customer expectations,
and the proliferation in the use of e-commerce and online distribution channels. Future hotel …

Hotel businesses focus on diversifying the tools on their hotel web and mobile sites to drive
higher returns, conversions, and profit. This orientation has also converged with the …

Considering the rapid growth of internet service in recent years, its quality plays an important
role in such environment. The aim of this study is to evaluate and rank selected hotels …

The quality and recognition of Spanish cuisine are fostering the development of culinary
tourism, both domestic in origin and from abroad. Another detected trend is that an ever …