ISO 9001 and performance: a method review
N Astrini - Total Quality Management & Business Excellence, 2021 - Taylor & Francis
This study aims to identify whether different research methods linking ISO 9001 and
performance have led to different results. To achieve that purpose, this study conducted a …
performance have led to different results. To achieve that purpose, this study conducted a …
The ISO 9001: 2015 quality management system standard: Companies' drivers, benefits and barriers to its implementation
Purpose: The aim of this study is to evaluate companies' perception of the latest version
(2015) of ISO 9001 in terms of motivations that pushed companies to the implementation of a …
(2015) of ISO 9001 in terms of motivations that pushed companies to the implementation of a …
The impact of ISO 14001 on firm environmental and economic performance: The moderating role of size and environmental awareness
This paper analyzes the impact of adopting the ISO 14001 standard on firm environmental
and economic performance. In particular, it is argued that the degree of environmental …
and economic performance. In particular, it is argued that the degree of environmental …
ISO 14001, EMAS and environmental performance: A meta‐analysis
A Erauskin‐Tolosa, E Zubeltzu‐Jaka… - … Strategy and the …, 2020 - Wiley Online Library
The adoption of voluntary environmental certifications such as ISO 14001 and Eco‐
Management and Audit Scheme (EMAS) has gained momentum in the last two decades …
Management and Audit Scheme (EMAS) has gained momentum in the last two decades …
Internalization of quality management standards: a literature review
JJ Tarí, JF Molina-Azorín, J Pereira-Moliner… - Engineering …, 2020 - Taylor & Francis
This work examines the literature on the internalization of quality management standards via
database searches (Web of Science, Emerald, ScienceDirect, and ABI/Inform-ProQuest) …
database searches (Web of Science, Emerald, ScienceDirect, and ABI/Inform-ProQuest) …
SA8000 as CSR‐washing? The role of stakeholder pressures
O Boiral, I Heras‐Saizarbitoria… - … Social Responsibility and …, 2017 - Wiley Online Library
This article analyzes the extent to which stakeholder pressure contributes to the CSR‐
washing phenomena and its impact on the organizational outcomes. To that end, this work …
washing phenomena and its impact on the organizational outcomes. To that end, this work …
Lessons learned from quality management system ISO 9001: 2015 certification: practices and barrier identification from Brazilian industrial companies
Purpose This study used a qualitative approach on five case studies in Brazilian industrial
companies. The research used interviews, document analysis and on-site visits to collect …
companies. The research used interviews, document analysis and on-site visits to collect …
A qualitative study of the internalization of ISO 9000 standards: The linkages among firms' motivations, internalization processes, and performance
In this paper, drawing on data collected from 47 quality managers via semi-structured
interviews and follow-up surveys, we identify four major ISO 9000 internalization processes …
interviews and follow-up surveys, we identify four major ISO 9000 internalization processes …
The effectiveness of EMAS as a management tool: A key role for the internalization of environmental practices
A very extensive academic debate is currently ongoing regarding the managerial decision to
adopt an environmental management system compliant with ISO 14001 or Eco Management …
adopt an environmental management system compliant with ISO 14001 or Eco Management …
A sustainable e-service quality model
G Stamenkov, Z Dika - Journal of Service Theory and Practice, 2015 - emerald.com
Purpose–Providing high service quality is a necessary but insufficient criterion for success.
Service quality must be sustained longitudinally. The purpose of this paper is to propose a …
Service quality must be sustained longitudinally. The purpose of this paper is to propose a …