ABSTRACT “Boreout” is a psychological state of intense boredom and apathy. It occurs
when a task lacks mental stimuli (ie, menial tasks). Burnout is a state of emotional, physical …

Abstract The coronavirus disease (COVID-19) outbreak has impacted the restaurant industry
tremendously. Building on the Conservation of Resources Theory, the current study …

Tujuan–Tujuan dari penelitian ini adalah memprediksi model pengukuran Emotional
Exhaustion dosen tidak tetap dengan SEM-PLS pada Perguruan Tinggi Agama Islam …

We explore a special case of electronic word of mouth that of employees' online reviews to
study the determinants of job satisfaction and employee turnover. We perform our analysis …

The main purpose of this study is to revisit the job demands-resources (JD-R) theory by
analyzing the detrimental effects of job demands and daily job stress on daily burnout and …

Purpose–The present study seeks to propose and test a research model that investigates
emotional exhaustion as a mediator of the effects of work overload, work‐family conflict, and …

Although emotional labor gains considerable interest in research and practice, current
hospitality management literature has neglected to investigate its influence on employee …

This study develops and tests a research model which investigates the impact of workload
and supervisor support on emotional exhaustion and analyzes its consequences for critical …

In past decades, high employee turnover has been an important issue for many hoteliers
and a focus of academic interest. Although hoteliers often use retention techniques to retain …

Work–family conflict has become a growing area of research in the hospitality field.
Research has previously shown that employees who experience conflict between their work …