Purpose–To construct and test, through its application to a real case study, a methodology
that generates contingencies for the evolution of a company or an industry's reference …

The Solaris 10 operating system includes a number of new features for predictive self-
healing. One such feature is the ability of the fault management software to diagnose …

We open a new area of discussion in requirements elicitation and we argue that a new
category of end-users is emerging: wide-audience end-users (WAEU). We propose that …

There have been few studies on how analysts learn or use frameworks to support gathering
and analysis of field data. Distributed Cognition for Teamwork (DiCoT) is a framework that …

Mobile business research has arguably grown to become one of the most topical and
complex eBusiness research areas in recent years. As a result, researchers face a plethora …

Understanding the work context of future system users is essential in requirements
engineering. It is particularly crucial when developing ubiquitous systems that react on …

The Contextual Design (CD) methodology offers a framework for planning and implementing
a user-centered design process throughout all project phases. It is team-based and was …

This study presents a new method to effectively determine requirements for information
systems involving widely dispersed end users, such as customers, suppliers, business …

Technology is increasingly becoming a major driver of business change. However, it is well
documented that businesses cannot readily exploit the advantages provided by …

Today's software systems are becoming increasingly integrated into the lives of their end-
users and their ever-changing environments and needs. These demands lead to a growing …