Purpose Robots are predicted to have a profound impact on the service sector. The
emergence of robots has attracted increasing interest from business scholars and …

Background Social robots seem to be integrating into our society quite rapidly (eg, Conti et
al. 2019). Yet, the fact that they are integrated in different domains does not ensure potential …

This study aims to identify how environmental, technological, and social factors influence the
adoption of Industry 4.0 in the context of digital manufacturing. The Industry 4.0 era has …

Increasingly firms are looking to use social media to connect with different stakeholders as
plans on building presence on such platforms are becoming part of top-level strategy. The …

Social robots have become pervasive in the tourism and hospitality service environments.
The empirical understanding of the drivers of visitors' intentions to use robots in such …

The computers are social actors framework (CASA), derived from the media equation,
explains how people communicate with media and machines demonstrating social potential …

Purpose The purpose of this study is to identify the determinants that could impact corporate
digital entrepreneurship for the small and medium enterprises (SMEs) of India. The study …

In this research article, we aim to study the proposed role of human–machine interactive
(HMI) technologies, including both artificial intelligence (AI) and virtual reality (VR)-enabled …

This study merged the technology acceptance model (TAM) with the theory of planned
behavior (TPB) to examine how to form behavioral intentions in the context of drone food …

Purpose The purpose of this study is to explore the behavioral intention of the employees to
adopt artificial intelligence (AI) integrated customer relationship management (CRM) system …