E‐government uses information and communication technology to provide citizens with
information about public services. Less pervasive, e‐democracy offers greater electronic …

The focus of this paper is to evaluate the benefits of a Japanese e-government project. In
this research, the Importance-Performance Analysis (IPA) grid was used to measure the e …

This paper makes a range of comparisons between e-government developments and
performance worldwide. In order to make such comparisons, it is necessary to use a set of …

Benchmarking of e-government and the information society is a booming business. This
phenomenon raises several interesting questions. Why does this particular part of the …

Digital exclusion of seniors covers both social and technical drivers that affect the magnitude
of this phenomenon. It arises from the fear of technology, reduced manual and mental …

Purpose Health-care knowledge is dispersed among different departments in a health care
organization, which makes it difficult at times to provide quality care services to patients …

There is much debate among scholars about what constitutes e-government success, what
method is best for measuring it, and which variables best describe it. This lack of consensus …

Electronic government (E-government) readiness assessment is a relatively new concept
that has been given impetus by the rapid rate of Internet penetration and advances in …

E-Government has received significant attention as digital technologies transcend private
businesses and serve as a basic source of transformation in government functions. One …

E-Government is a hot topic. The integration of Information and Communication
Technologies into public service delivery worldwide offers a number of promising …