The human dimension: A review of human resources management issues in the tourism and hospitality industry

S Kusluvan, Z Kusluvan, I Ilhan… - Cornell Hospitality …, 2010 - journals.sagepub.com
Human resources are often seen as one of the most important assets of tourism and
hospitality organizations. Numerous studies have examined how employee performance …

[图书][B] Employee engagement: Tools for analysis, practice, and competitive advantage

WH Macey, B Schneider, KM Barbera, SA Young - 2011 - books.google.com
Providing both practical advice, tools, and case examples, Employee Engagement
translates best practices, ideas, and concepts into concrete and practical steps that will …

The determinants and outcomes of absence behavior: a systematic literature review

V Čikeš, H Maškarin Ribarić, K Črnjar - Social Sciences, 2018 - mdpi.com
This research aims to identify and analyze the frequency of the researched determinants
and outcomes of absenteeism and thus create an extensive pool of knowledge that can be …

[图书][B] Developing teacher leaders: How teacher leadership enhances school success

F Crowther, M Ferguson, L Hann - 2009 - books.google.com
" Teacher leadership is a transformative process that can drive school and community
reform. This revised edition of the groundbreaking bestseller builds on current research to …

The performance implications of financial and non‐financial rewards: An Asian Nordic comparison

FFT Chiang, TA Birtch - Journal of Management Studies, 2012 - Wiley Online Library
abstract This study empirically investigated culture's consequences on employee
perceptions of the performance implications of financial and non‐financial rewards. Using a …

Service climate and organizational commitment: The importance of customer linkages

M Paulin, RJ Ferguson, J Bergeron - Journal of Business Research, 2006 - Elsevier
Service employees are simultaneously concerned with their own and their customers' well-
being. Managing these dual concerns is of strategic importance in a customer-oriented …

Establishing a diversity program is not enough: Exploring the determinants of diversity climate

AO Herdman, A McMillan-Capehart - Journal of Business and Psychology, 2010 - Springer
Purpose This study provides an organizational level investigation of the determinants of
perceptions of diversity climate among employees. Design/methodology/approach In total …

Predicting implementation failure in organization change

P Decker, R Durand, CO Mayfield… - Journal of …, 2012 - search.proquest.com
Failure to successfully implement change initiatives in organizations has long been
recognized as widespread, commonplace, and costly. Though estimates of implementation …

Ethical climate theory, whistle-blowing, and the code of silence in police agencies in the state of Georgia

GR Rothwell, JN Baldwin - Journal of Business Ethics, 2007 - Springer
This article reports the findings from a study that investigates the relationship between
ethical climates and police whistle-blowing on five forms of misconduct in the State of …

Incidence of workplace bullying among hospitality employees

A Ariza-Montes, JM Arjona-Fuentes, R Law… - International Journal of …, 2017 - emerald.com
Purpose The purpose of this study is to the address the key factors of workplace bullying
among hospitality employees, as workplace bullying results in damaging consequences on …