Trait entitlement: A cognitive-personality source of vulnerability to psychological distress.

JB Grubbs, JJ Exline - Psychological bulletin, 2016 - psycnet.apa.org
Psychological entitlement is a personality trait characterized by pervasive feelings of
deservingness, specialness, and exaggerated expectations. The present review expands …

Envy and its consequences: Why it is useful to distinguish between benign and malicious envy

N Van de Ven - Social and Personality Psychology Compass, 2016 - Wiley Online Library
Envy is the pain that arises from the good fortune of others. Recent research identified two
subtypes of envy, benign and malicious envy. Malicious envy is the envy subtype with action …

A theory of regret regulation 1.0

M Zeelenberg, R Pieters - Journal of Consumer psychology, 2007 - Wiley Online Library
We propose a theory of regret regulation that distinguishes regret from related emotions,
specifies the conditions under which regret is felt, the aspects of the decision that are …

[图书][B] Social motivation, justice, and the moral emotions: An attributional approach

B Weiner - 2006 - taylorfrancis.com
Social Motivation, Justice, and the Moral Emotions proposes an attribution theory of
interpersonal or social motivation that distinguishes between the role of thinking and feeling …

Appraisal patterns of envy and related emotions

N Van de Ven, M Zeelenberg, R Pieters - Motivation and emotion, 2012 - Springer
Envy is a frustrating emotion that arises from upward social comparison. Two studies
investigated the appraisals that distinguish benign envy (aimed at improving one's own …

Coping with negative emotions in purchase‐related situations

S Yi, H Baumgartner - Journal of Consumer psychology, 2004 - Wiley Online Library
We investigate how consumers manage stressful emotional experiences in purchase‐
related situations. Eight coping strategies that consumers may use to deal with stressful …

Emotional reactions to the outcomes of decisions: The role of counterfactual thought in the experience of regret and disappointment

M Zeelenberg, WW Van Dijk, J Van der Pligt… - … behavior and human …, 1998 - Elsevier
Regret and disappointment are emotions that can be experienced in response to an
unfavorable outcome of a decision. Previous research suggests that both emotions are …

Beyond valence: A meta-analysis of discrete emotions in firm-customer encounters

AM Kranzbühler, A Zerres, MHP Kleijnen… - Journal of the Academy …, 2020 - Springer
Distinguishing between consumers' positive and negative affect is a popular approach in
both marketing research and practice, but such valence-based approaches sacrifice …

[图书][B] Expectancy and emotion

M Miceli, C Castelfranchi - 2014 - books.google.com
The mind is a powerful anticipatory device. It frequently makes predictions about the future,
telling us not only how the world might or will be, but also how it should be-or better-how we …

Supplication and appeasement in conflict and negotiation: The interpersonal effects of disappointment, worry, guilt, and regret.

GA Van Kleef, CKW De Dreu… - Journal of personality …, 2006 - psycnet.apa.org
This study examined the social effects of emotions related to supplication and appeasement
in conflict and negotiation. In a computer-simulated negotiation, participants in Experiment 1 …