Fifteen years of customer engagement research: a bibliometric and network analysis

LD Hollebeek, TG Sharma, R Pandey… - Journal of Product & …, 2022 - emerald.com
Purpose In recent years, customer engagement (CE) with brands, which has been shown to
yield enhanced firm sales, competitive advantage and stock returns, has risen to occupy a …

Evolution of Consumer Brand Engagement in Past Two Decades: A Systematic Analysis

PN Ubgade, S Joshi - Vision, 2023 - journals.sagepub.com
In recent years, as new technologies have developed, consumer engagement with the
brand has become a primary focus for many companies. As a result, in the last two decades …

[HTML][HTML] Determining the Factors and Evolutionary Trends of Customer Engagement in Businesses: A Bibliometric Analysis

R Abbasi Mobarakabadi, A Khanlari… - Journal of Business …, 2024 - jibm.ut.ac.ir
Objective Over the recent years, the concept of customer engagement has emerged as a
focal point in marketing research. Despite the increasing interest in this concept, there is a …

The message of Pope Francis in time of pandemic: Engagement and sentiment on Twitter

VM Pérez-Martínez - Church, Communication and Culture, 2022 - Taylor & Francis
This article is an exploratory study aimed at analysing engagement and sentiment on Twitter
of the tweets published about Pope Francis's actions with regard to Covid-19. In this context …

El engagement en los colaboradores del área administrativa de la municipalidad distrital de José Leonardo Ortiz

DE Sanchez Torres - 2024 - tesis.usat.edu.pe
La presente investigación denominada el engagement en los colaboradores del área
administrativa de la municipalidad distrital de José Leonardo Ortiz, tuvo como objetivo …

[PDF][PDF] MÁSTER EN MARKETING DIGITAL, COMUNICACIÓN Y REDES SOCIALES

A Benz, BMW España - iddigitalschool.com
En este trabajo se ha realizado una investigación cuantitativa, basada en la observación,
recogida y análisis de datos en las redes sociales de Instagram y Twitter; y, además, se ha …

[PDF][PDF] Fifteen years of customer engagement research: A bibliometric-and network analysis Please cite as: Hollebeek, L., Sharma, T., Pandey, R., Sanjal, P., & Clark …

L Hollebeek - academia.edu
Purpose-In recent years, customer engagement (CE) with brands, which has been shown to
yield enhanced firm sales, competitive advantage, and stock returns, has risen to occupy a …

Fan Engagement: Fidelización de socios/aficionados de un club de fútbol. Herramienta estratégica post COVID-19

DI Rubio Arredondo - 2021 - eprints.uanl.mx
Contexto temático: Fan engagement en equipos de fútbol Justificación del Tema: La
correcta aplicación de una estrategia de fan engagement genera un incremento en los …

Redes sociales y obtención de engagement en seguidores de Facebook de Pizzería El Ravioli, Lima-2020

M Santamaría Rodriguez - 2020 - repositorio.ucv.edu.pe
Por tal motivo, se procedió a realizar el presente estudio con el objetivo de determinar la
relación entre la utilidad de las redes sociales y la obtención de engagement en los …