[HTML][HTML] Employee trust repair: A systematic review of 20 years of empirical research and future research directions

T Kähkönen, K Blomqvist, N Gillespie… - Journal of Business …, 2021 - Elsevier
Employee trust, and increasingly its absence, is a critical topic for researchers and
practitioners interested in social relations in the context of work and organizing. Employee …

Leader-follower transgressions, relationship repair strategies and outcomes: A state-of-the-science review and a way forward

O Epitropaki, AB Radulovic, Z Ete, G Thomas… - The Leadership …, 2020 - Elsevier
A growing body of literature has focused on transgressions in the workplace and more
recently, with respect to leader-follower relationships. Despite the important implications of …

The (electronic) walls between us: How employee monitoring undermines ethical leadership

CE Thiel, N Prince, Z Sahatjian - Human Resource …, 2022 - Wiley Online Library
Ethical leaders are coveted for their notable ability to inspire positive employee behaviours,
an influence portrayed in the ethical leadership literature as robust to most organizational …

Confessed versus denied inflicted head injuries in infants: similarities and differences

M Vinchon, MA Karnoub, N Noule, ME Lampin - Child's nervous system, 2022 - Springer
Background and purpose Abusive head injuries (AHI), and in particular shaken baby
syndrome (SBS), are common causes of mortality and morbidity in infants. Although SBS is a …

At the heart of trust: Understanding the integral relationship between emotion and trust

JI Lee, KT Dirks, RL Campagna - Group & Organization …, 2023 - journals.sagepub.com
Trust and emotion have been among the most influential and frequently studied constructs in
organizational behavior over the last two decades. Although emotion would seem to be …

How to rebuild trust through apology: Evidence from public apology letters

K Yang - Journal of Pragmatics, 2024 - Elsevier
This paper explores how apology strategies are used to rebuild the public's trust using
evidence from Chinese e-commerce live-streaming hosts' apology letters. It is found that live …

REPAIRING INTEGRITY-BASED TRUST VIOLATIONS IN ASCRIPTION DISPUTES FOR POTENTIAL E-COMMERCE CUSTOMERS.

H Deng, W Wang, KH Lim - MIS Quarterly, 2022 - search.ebscohost.com
Trust violations of online sellers are widely reported in customer reviews and are often
ascribed to the sellers' lack of integrity. These reported violations reduce potential …

The legal challenges to the diagnosis of shaken baby syndrome or how to counter 12 common fake news

M Vinchon, N Noulé, MA Karnoub - Child's Nervous System, 2022 - Springer
Background The shaken baby syndrome (SBS) is a common cause of severe traumatic
lesions in infants. Although well established for almost five decades, SBS and its diagnosis …

[HTML][HTML] Corporate apologies are effective because reform signals are weighted more heavily than culpability signals

MJ Hornsey, CM Chapman, S La Macchia… - Journal of Business …, 2024 - Elsevier
We report two pre-registered experiments (N= 1,410) designed to provide the first
examination of the relative weight consumers give the culpability and reform signals of …

Trust violations affect the emotional working memory updating: An event-related brain potential study

S Yuan, M Xu, J Zhao, Y Zhu, D Yang - International Journal of …, 2022 - Elsevier
Previous studies found that trust violations impaired the ability of working memory (WM)
updating, however, these studies did not consider the emotional context in the WM updating …