Challenges and strategies for employee retention in the hospitality industry: A review

B Ghani, M Zada, KR Memon, R Ullah, A Khattak… - Sustainability, 2022 - mdpi.com
Despite the issues that the hospitality industry encounters in retaining talented employees,
little attention has been paid to the development of retention strategies, resulting in poor …

COVID-19 impact on hospitality retail employees' turnover intentions

G McCartney, CL Chi In, JSAF Pinto - International Journal of …, 2022 - emerald.com
Purpose This study aims to examine effects of the COVID-19-induced lockdown on turnover
intentions (TI) for the hospitality retail sector. Design/methodology/approach This study …

The COVID-19 pandemic and organisational commitment of senior hotel managers

V Filimonau, B Derqui, J Matute - International journal of hospitality …, 2020 - Elsevier
The COVID-19 pandemic will reduce the attractiveness of hospitality occupations. This
particularly concerns senior management positions whose holders may substitute hospitality …

Mind the gap: a critical reflection on hotel employee turnover

A Mohsin, A Brochado, H Rodrigues - International Journal of …, 2022 - emerald.com
Purpose This study aims to provide a critical reflection research that was carried out to
understand more fully how employee turnover has been critical to hotel management's …

Role stress and turnover intention of front-line hotel employees: the roles of burnout and service climate

B Wen, X Zhou, Y Hu, X Zhang - Frontiers in psychology, 2020 - frontiersin.org
High turnover rate represents one of the most significant challenges the hotel industry faces.
High turnover rates mean labor shortages, resulting in high costs of recruiting, staffing and …

How is COVID-19 pandemic causing employee withdrawal behavior in the hospitality industry? An empirical investigation

KF Khawaja, M Sarfraz, M Rashid… - Journal of Hospitality and …, 2021 - emerald.com
Purpose This study divulges the new concept of employees' withdrawal behavior during the
global pandemic (COVID-19). The study's purpose is to draw new insights into workplace …

Supervisor support and turnover in hotels: does subjective well-being mediate the relationship?

S Gordon, CH Tang, J Day, H Adler - International Journal of …, 2019 - emerald.com
Purpose This paper aims to examine whether employee subjective well-being acts as a
mediator in the relationship between perceived supervisor support and turnover intention …

The effects of psychological capital, social capital, and human capital on hotel employees' occupational stress and turnover intention

Z Li, Z Yu, SS Huang, J Zhou, M Yu, R Gu - International journal of …, 2021 - Elsevier
Occupational stress and turnover intention are a growing and costly concern for the
hospitality industry. Drawing on Job Demands-Resources (JD-R) theory, the study …

Impact of work stress and job burnout on turnover intentions among hotel employees

W Salama, AH Abdou, SAK Mohamed… - International Journal of …, 2022 - mdpi.com
This research aims primarily to shed light on the impact of work stress and job burnout on
employees' turnover intention in the hotel industry. Furthermore, it aims to identify the effect …

The effect of psychological capital on conflicts in the work–family interface, turnover and absence intentions

OM Karatepe, G Karadas - International Journal of Hospitality Management, 2014 - Elsevier
Abstract Using Conservation of Resources (COR) and congruence theories as the
theoretical underpinnings, the present study develops and tests a research model that …