Governance of social media platforms: A literature review

AM Kumar, S Gupta - Pacific Asia Journal of the Association for …, 2023 - aisel.aisnet.org
Background: The proliferation of misinformation, fake news, and hate speech are some of
the significant challenges posed by social media platforms these days. Social Media …

Predicting healthcare professionals' intention to correct health misinformation on social media

JR Bautista, Y Zhang, J Gwizdka - Telematics and Informatics, 2022 - Elsevier
Few studies examine how human information sources correct health misinformation on
social media. This study investigates the proportion of healthcare professionals who intend …

“How a Facebook update can cost you your job”: News coverage of employment terminations following social media disclosures, from racist cops to queer teachers

B Robards, D Graf - Social Media+ Society, 2022 - journals.sagepub.com
Social media posts and profiles have become a key part of hiring and firing processes,
producing a “hidden curriculum of surveillance.” When hiring, employers routinely engage in …

Does social media usage evoke employees' spirituality? A cross-level moderation model of inclusive leadership

F Zhou, J Mou - Information Technology & People, 2022 - emerald.com
Purpose The purpose of this study is to investigate the impact of social media usage (SMU)
and relational energy on employees' workplace spirituality within an organization from a …

Employee advocacy as a marketing strategy to power brand promotion: an employee perspective

T Thomas - 2020 - essuir.sumdu.edu.ua
Employee Advocacy is an emerging and cost-effective concept of employee amplification to
market products and services by enabling employees to build and share the company's …

Public employee use of social media at work: competency, collaboration, and communication of workplace policy

P Chansukree, D Sagarik… - Public Personnel …, 2022 - journals.sagepub.com
Although the growth of social media has changed the way employees communicate at work,
our understanding of the related workplace dynamics, particularly in public organizations, is …

Managing the communicative organization: A qualitative analysis of knowledge-intensive companies

K Pekkala - Corporate Communications: An International Journal, 2020 - emerald.com
Purpose The purpose of this paper is to explore how employees' work-related
communication is managed in knowledge-intensive organizations. Design/methodology …

Social media (self-) governance? A mixed-method study on the content and drivers of work-related social media use

E Soens, AS Claeys - Journal of Business Research, 2025 - Elsevier
While practitioners question whether employees' work-related social media use is a blessing
or curse, few scholars have studied the content of employees' social media posts. Moreover …

Electronic Customer Relationship Management Systems in E-Commerce Platforms: Exploring the Antecedents of Technology Acceptance and Customer Satisfaction

I Rustandi, I Hindarsah… - Media Ekonomi dan …, 2024 - jurnal.untagsmg.ac.id
This paper undertakes a comprehensive analysis of the cutting-edge maneuvers in
Electronic Customer Relationship Management e-CRM in an e-commerce context …

How to deal with negative online employer reviews: An application of image repair theory

R Kollitz, S Ruhle, A Wilhelmy - International Journal of …, 2022 - Wiley Online Library
Although negative employer reviews pose a threat to employers by reducing organizational
attractiveness, employers can respond to reviews to avert these threats. However, we lack a …