Servitization describes the addition of services to manufacturers' core product offerings to
create additional customer value. This study aims to identify the key themes and research …

Over the last 15 years, business model innovation (BMI) has gained an increasing amount of
attention in management research and among practitioners. The emerging BMI literature …

Industrial manufacturers are innovating their business models by shifting from selling
products to selling outcome‐based services, where the provider (manufacturer) guarantees …

Abstract Industry 4.0 (I4. 0), also known as the fourth industrial revolution, describes the
digitalization of manufacturing industries. The transition to I4. 0 is crucial for manufacturing …

The importance of digital technologies for services in manufacturing has often been posited,
but current literature has neglected to explain how companies can leverage digital methods …

The progress and the adoption of digital technologies can rapidly make products, processes,
and business models obsolete, until disrupting entire markets. In this context, small–medium …

Digitization is receiving a lot of interest in recent servitization research, but the use of
platform-based Industry 4.0 technologies to boost product-service innovation (PSI) is less …

Drawing on service-dominant logic and institutional theory, this paper examines innovation
as a process that unfolds through changes in the institutional arrangements that govern …

Purpose–This article aims to investigate the nature and characteristics of business model
elements required for successful service innovation. The authors examine which unique …

The traditional ways of doing business have changed dramatically with the emergence of
new digital technologies. Firms can stay competitive using the benefits of digital …