Mutu pelayanan kesehatan merupakan pelayanan kesehatan yang dapat memuaskan
setiap pemakai jasa pelayanan kesehatan yang sinkron dengan taraf kepuasan rata-rata …

Penelitian ini bertujuan untuk mengetahui persepsi pasien tentang kualitas pelayanan di
Rumah Sakit Harapan dan Doa Kota Bengkulu pada masa pandemi COVID 19. Desain …

The purpose of this study is to analyze the effect of work-family conflict on turnover intention.
2). Work Engagement on Turnover Intention. 3). Workload against Turnover Intention for …

Indonesia is one of the countries that has created a social security program to improve
public health under the Health Social Security Organizing Agency (BPJS). The hospital is …

Patient satisfaction is a guideline that must be implemented, with satisfaction the existence
of the hospital can be maintained. The purpose of this study was to determine the effect of …

Abstract The Key Performance Indicators of Higher Education Institutions (KPI-HEIs) are a
crucial component of the internal quality assurance system that supports the achievement of …

Abstract Latar Belakang: Bentuk pelayanan yang efektif bagi pasien jika pelayanannya
nyaman, menyenangkan dan petugasnya ramah serta secara keseluruhan memberikan …

Optimal quality of medical services is very important in ensuring the health and welfare of
military personnel on board the Indonesian Navy. This study aims to gain a better …

Penelitian ini bertujuan untuk melihat analisis tingkat kepuasaan pasien terhadap
pelayanan perawat di rawat inap VIP (Very Important Person) dan Bangsal di Rumah Sakit …

Patient satisfaction will be reflected in how far their level of trust in medical procedures and
how clear the information provided by the medical team is. The better standardization of …