Purpose The automation of services is rapidly growing, led by sectors such as banking and
financial investment. The growing number of investments managed by artificial intelligence …

Robo-advisors, also known as robo-advisory services, significantly reshape customer
service in financial advisory industries, transforming retail investor markets by substituting …

Robo advising is an emerging business model that aims to popularize investment advisory
services by automating all the activities involved. The robo-advisor (RA) stream of research …

Robo-advisors promise to offer professional financial advice to private households at low
cost. However, the automation of financial advisory processes to fully-digitalized services …

Robo-advisor has become the new personal wealth management and investment method.
Nonetheless, certain predicaments are faced by robo-advisor companies as a tech-savvy …

The purpose of this paper is to investigate the investor perception toward artificial
intelligence (AI)/Robo advisory services and factors influencing behavioral intention to adopt …

In this paper, we investigate the potential demand of robo-advisory among Millennials and
the Generation Z. Using data from a survey that we designed and fielded in Italy, we show …

As a typical application of fintech, the robo-advisor has increasingly gained attention over
the last decade. However, most research regarding the robo-advisor has focused on its …

This research aims to propose and analyze a novel behavioral model for using robo-
advisors grounded on stimulus–organism–response and decision theory. Data (n= 596) …

Purpose This study aims to propose an integrated view and emphasize the importance of
bank intangible value binding in customers' robo-advisory adoption. It explores the …