When the customer is wrong: A review of research on aggression and sexual harassment in service encounters

D Yagil - Aggression and violent behavior, 2008 - Elsevier
Early theory and research on workplace aggression and sexual harassment generally
focused on workers as both the source and the target of these behaviors. More recently …

Environmental factors in drinking venues and alcohol‐related harm: the evidence base for European intervention

K Hughes, Z Quigg, L Eckley, M Bellis, L Jones… - …, 2011 - Wiley Online Library
Aims Reducing alcohol‐related harm in young people is a major priority across Europe.
Much alcohol use and associated harm in young people occurs in public drinking …

[图书][B] Industrial/organizational psychology: An applied approach

MG Aamodt - 2016 - thuvienso.hoasen.edu.vn
The book guides students in analyzing topics such as resume writing, interview survival, job
description authoring, performance appraisal, employment law, job satisfaction, work …

Alcohol, nightlife and violence: the relative contributions of drinking before and during nights out to negative health and criminal justice outcomes

K Hughes, Z Anderson, M Morleo, MA Bellis - Addiction, 2008 - Wiley Online Library
Aims To explore differences in alcohol consumption and negative nightlife experiences
between young people who drink prior to attending city nightlife venues and those who do …

[图书][B] Raising the bar

K Graham, R Homel - 2012 - taylorfrancis.com
This book provides a definitive review of knowledge about bar room environments and their
regulation, and provides directions for the prevention of aggression, violence and injury in …

Bad nights or bad bars? Multi‐level analysis of environmental predictors of aggression in late‐night large‐capacity bars and clubs

K Graham, S Bernards, DW Osgood, S Wells - Addiction, 2006 - Wiley Online Library
Aims To clarify environmental predictors of bar‐room aggression by differentiating
relationships due to nightly variations versus across bar variations, frequency versus …

The spatial ecology of alcohol problems: niche theory and assortative drinking

PJ Gruenewald - Addiction, 2007 - Wiley Online Library
Aims This paper summarizes several theoretical perspectives that serve to explain observed
associations between concentrations of alcohol outlets and alcohol‐related problems. A …

A longitudinal analysis of alcohol outlet density and assault

M Livingston - Alcoholism: Clinical and Experimental Research, 2008 - Wiley Online Library
Background: The majority of studies that have examined the local‐level relationship
between alcohol outlet density and violence have utilized cross‐sectional data. These …

[HTML][HTML] Human mobility data and machine learning reveal geographic differences in alcohol sales and alcohol outlet visits across US states during COVID-19

Y Hu, BM Quigley, D Taylor - PLoS One, 2021 - journals.plos.org
As many US states implemented stay-at-home orders beginning in March 2020, anecdotes
reported a surge in alcohol sales, raising concerns about increased alcohol use and …

Violence in bars: Exploring the impact of place manager decision-making

TD Madensen, JE Eck - Crime Prevention and Community Safety, 2008 - Springer
Several hypotheses have been proposed to explain why some bars generate more crime
than others. Using data gathered from bars in Cincinnati, Ohio, we find little support for the …