Abstract Service-sales ambidexterity has recently been presented as a modern type of ambidexterity. Despite the huge prominence of ambidexterity's antecedents, literature has …
Purpose This study sets out to empirically investigate the effect of salesforce output control on perceived job autonomy, customer-oriented selling behaviours and sales performance …
HT Yi, M Lee, FE Amenuvor - European Journal of Marketing, 2023 - emerald.com
Purpose This study which is positioned in the ambit of control research investigates the impact of ex ante contractual completeness on opportunistic behaviors and ex post …
Purpose This study aims to examine the effect of marketing agility of startup companies on their new product creativity and new product performance while examining the moderating …
Purpose The study examines the effects of behavior-based and outcome-based control systems on service-sales ambidexterity, role conflict, emotional exhaustion and job …
HT Yi, Y Cho, FE Amenuvor - European Research on Management and …, 2023 - Elsevier
This study examines the effect of internal marketing (IM) on salespeople's in-role and out-of- role behaviours and how these behaviours affect customer satisfaction and sales …
S Shafique, A Rajput, U Javed… - Marketing Intelligence & …, 2022 - emerald.com
Purpose In hypercompetitive markets, retail brands should fuel their sales employees' to responsively serve customers. In connection, the study aims to unpack the direct and …
Y Shin, WM Hur, TW Moon - European Journal of Marketing, 2023 - emerald.com
Purpose This study aims to test the mediating effect of cross-selling behavior (CSB) on the relationship between sales manager feedback (ie output and behavioral) and sales …
The present study investigates the effect of salespeople's individual sales capabilities on selling behaviors and sales performance in door-to-door personal selling channels. The …