To perform diagnosis and treatment, health systems, hospitals, and other patient care
facilities require a wide range of supplies, from masks and gloves to catheters and implants …

Outpatient appointment scheduling problems have recently gained increasing attention. This
paper provides a comprehensive review of recent analytical and numerical optimization …

In this paper, we develop distribution-free models that solve the appointment sequencing
and scheduling problem by assuming only moments information of job durations. We show …

Healthcare systems throughout the world are under pressure to widen access, improve
efficiency and quality of care, and reduce inequity. Achieving these conflicting goals requires …

We consider the problem of determining an optimal appointment schedule for a given
sequence of jobs (eg, medical procedures) on a single processor (eg, operating room …

In this paper we investigate a stochastic appointment-scheduling problem in an outpatient
clinic with a single doctor. The number of patients and their sequence of arrivals are fixed …

We consider a single-server scheduling problem given a fixed sequence of appointment
arrivals with random no-shows and service durations. The probability distribution of the …

We address the problem of designing appointment scheduling strategies in a stochastic
environment accounting for patient no-shows, nonpunctuality, general stochastic service …

Appointment scheduling is generally applied in outpatient clinics and other healthcare
services. The challenge in scheduling is to find a strategy for dealing with variability and …

Managing appointments for service systems with random job durations is a challenging task.
We consider a class of appointment planning problems that involve two sets of decisions …