Customer experience in tourism: A review of definitions, components, and measurements

M Godovykh, ADA Tasci - Tourism Management Perspectives, 2020 - Elsevier
The concept of customer experience has received increasing attention in different
disciplines. However, the pathway for handling experience has not been clearly set forth due …

Consumer behaviour and demand response of tourists to climate change

S Gössling, D Scott, CM Hall, JP Ceron… - Annals of tourism …, 2012 - Elsevier
The influence of climate change on tourism demand patterns will be shaped by the response
of tourists to the complexity of mitigation policy and its impacts on transportation systems, the …

[图书][B] Tourism, tourists and society

R Sharpley - 2018 - taylorfrancis.com
Tourism, Tourists and Society provides a broad introduction to the inter-relationship between
tourism and society, making complex sociological concepts and themes accessible to …

[图书][B] Tourism and climate change: Impacts, adaptation and mitigation

D Scott, CM Hall, G Stefan - 2012 - taylorfrancis.com
Climate change is the single most important global environmental and development issue
facing the world today and has emerged as a major topic in tourism studies. Climate change …

Effects of travel motivation, past experience, perceived constraint, and attitude on revisit intention

S Huang, CHC Hsu - Journal of travel research, 2009 - journals.sagepub.com
This study developed and tested a structural model in examining the effects of mainland
Chinese visitors' travel motivation, past experience, perceived constraint, and attitude on …

[图书][B] Event studies: Theory, research and policy for planned events

D Getz, SJ Page - 2019 - taylorfrancis.com
Event Studies is the only book devoted to developing knowledge and theory about planned
events. It focuses on event planning and management, outcomes, the experience of events …

Nature-based tourism: Motivation and subjective well-being

H Kim, S Lee, M Uysal, J Kim, K Ahn - Journal of Travel & Tourism …, 2015 - Taylor & Francis
The purpose of this study is to understand hiking-tourist behavior by exploring tourist
motivation, personal values, subjective well-being, and revisit intention. The study …

Measuring tourist motivation

D Fodness - Annals of tourism research, 1994 - Elsevier
The development of a self-report scale to measure leisure travel motivation is described.
Under increasingly competitive conditions, effective tourism marketing is impossible without …

Tourism motivation and expectation formation

J Gnoth - Annals of Tourism research, 1997 - Elsevier
This theoretical study introduces a model of tourism motivation and expectation formation. It
is based on a discussion and operationalization of both the behaviorist notion of drive …

Developing the travel career approach to tourist motivation

PL Pearce, UI Lee - Journal of travel research, 2005 - journals.sagepub.com
The purpose of this study lies in the conceptual adjustment of the travel career ladder (TCL)
approach to travel motivation. In this context, the study examined the relationship between …