We provide a comprehensive overview of the typical decisions to be made in resource
capacity planning and control in health care, and a structured review of relevant articles from …

Abstract Analysis of hospital processes is essential for development of improved methods,
policies and decision tools for overall performance improvement of the hospital system …

Hospitals are complex systems with essential societal benefits and huge mounting costs.
These costs are exacerbated by inefficiencies in hospital processes, which are often …

This paper reviews the contributions and applications of queueing theory in the field of
health care management problems. This review proposes a system of classification of health …

One key factor contributing to emergency department (ED) overcrowding is prolonged
waiting time for admission to inpatient wards, also known as ED boarding time. To gain …

In recent years, Operations Research/Management (OR/OM) has had a significant impact on
improving the performance of hospital Emergency Departments (EDs). This includes …

This paper surveys the contributions and applications of queuing theory in the field of
healthcare. The paper summarizes a range of queuing theory results in the following areas …

This work examines the impact of discharge decisions under uncertainty in a capacity-
constrained high-risk setting: the intensive care unit (ICU). New arrivals to an ICU are …

How many beds must be allocated to a specific clinical ward to meet production targets?
When budgets get tight, what are the effects of downsizing a nursing unit? These questions …

Many queueing systems are subject to time-dependent changes in system parameters, such
as the arrival rate or number of servers. Examples include time-dependent call volumes and …