Evolving customer experience management in internet service provider company using text analytics

A Alamsyah, EA Bernatapi - … on ICT for smart society (ICISS), 2019 - ieeexplore.ieee.org
Customer experience is of crucial significance to the constant growth of a business. It is
necessary to ensure great customer experience, thus maintaining customer loyalty and …

A large-scale infrastructure for serious games services

P Amini, SAZ Motlagh… - 2018 2nd National and 1st …, 2018 - ieeexplore.ieee.org
The gaming industry has been among the most profitable industries in the world for a
number of years and turns the economical gears of many countries. From big industrialized …