This study investigated the impact of efficiency, reliability, responsiveness, safety, and
security on customer satisfaction with sustainable e-banking. The study used a quantitative …

Purpose This study aims to explore the determinants (bank-specific, industry-specific and
macroeconomic) of income diversification across interest income and non-interest income …

Purpose The financial sector's resilience is associated with greater prosperity and a better
average income. Banks have evolved their business model and diversified their sources of …

This study explores the impact of revenue diversification and intellectual capital on the
performance of sub-Saharan African banks. The study applied a panel regression technique …

The study investigated determinants of bank's performance in emerging markets, through an
analysis of the Egyptian banking industry. According to a quantitative analysis of 12 banks …

The present study aims to assess and scrutinize the impact of market power and revenue
diversification on the level of Non-Performing Loans (NPL), which serves as an indicator of …

The main purpose of the article is to study the features of the impact of social and digital
changes on the system of government regulation of banking acitivity. The digital economy …

Purpose: The study was conducted to examine the Impact of asset diversification on the
profitability of selected large commercial banks in Tanzania. Specifically the study intended …

The chapter aims to study consumer perceptions and preferences toward socially
responsible investments (SRIs) offered by the financial institutions from nine major cities in …

This study investigates the determinants influencing the decision of Small and Medium
Enterprises (SMEs) to apply for bank loans. Drawing upon a theoretical framework …