Towards intelligent incident management: why we need it and how we make it

Z Chen, Y Kang, L Li, X Zhang, H Zhang, H Xu… - Proceedings of the 28th …, 2020 - dl.acm.org
The management of cloud service incidents (unplanned interruptions or outages of a
service/product) greatly affects customer satisfaction and business revenue. After years of …

A comparative analysis of incident reporting formats

F Menges, G Pernul - Computers & Security, 2018 - Elsevier
Over the past few years, the number of attacks against IT systems and the resulting incidents
has steadily increased. To protect against these attacks, joint approaches, which include the …

Software security activities that support incident management in secure DevOps

MG Jaatun - Proceedings of the 13th International Conference on …, 2018 - dl.acm.org
Many software services are currently created using DevOps, where developers and
operations personnel are more tightly integrated. The DevOps paradigm enables shorter …

[PDF][PDF] Explainable intelligence for comprehensive interpretation of cybersecurity data in incident management

N AfzaliSeresht - 2022 - vuir.vu.edu.au
On a regular basis, a variety of events take place in computer systems: program launches,
firewall updates, user logins, and so on. To secure information resources, modern …

Prediction of workloads in incident management based on incident ticket updating history

S Kikuchi - 2015 IEEE/ACM 8th International Conference on …, 2015 - ieeexplore.ieee.org
Incident management is one of the most important and burdensome tasks in system
management. In order to achieve effective incident management, prediction of the workload …

How much cloud can you handle?

MG Jaatun, IA Tøndel - 2015 10th International Conference on …, 2015 - ieeexplore.ieee.org
Outsourcing computing and storage to the cloud does not eliminate the need for handling of
information security incidents. However, the long provider chains and unclear …

Study on chaos immune network algorithm for multimodal function optimization

J Lv - Fourth International Conference on Fuzzy Systems and …, 2007 - ieeexplore.ieee.org
Multimodal function optimization problem, which requires finding out the global optimum and
the utmost number of local optima, has important applications in the field of engineering …

Reliable cloud-applications: an implementation through service orchestration

F Dudouet, A Edmonds, M Erne - … of the 1st International Workshop on …, 2015 - dl.acm.org
As cloud-deployed applications became more and more mainstream, continuously more
complex services started to be deployed; indeed where initially monolithic applications were …

Technologies for extracting full value from the electronic patient record

W Panko, J Silverstein, T Lincoln - … and CD-ROM of Full Papers, 1999 - ieeexplore.ieee.org
Unstructured medical texts, such as the reports and narrative portions of electronic patient
record, pose numerous problems in data communication, data base navigation, information …

Topics in cloud incident management

TF Fortiş, VI Munteanu - Future Generation Computer Systems, 2017 - Elsevier
Continuous advancement of cloud technologies, alongside their ever increasing stability,
adoption, and ease of use, has led to a rise in native cloud applications, possibly over a …