A meta-analysis of the UTAUT model in the mobile banking literature: The moderating role of sample size and culture

Y Jadil, NP Rana, YK Dwivedi - Journal of Business Research, 2021 - Elsevier
In the last few years, several studies have examined the predictors of mobile banking (m-
banking) adoption using the unified theory of acceptance and use of technology (UTAUT) …

Consumer attitude and intention to adopt mobile wallet in India–An empirical study

D Chawla, H Joshi - International Journal of Bank Marketing, 2019 - emerald.com
Purpose The purpose of this paper is to empirically examine the factors that influence a
consumer's attitude and intention to use mobile wallets using a sample representative of …

Predicting the intention to use mobile banking in India

S Singh, RK Srivastava - International Journal of Bank Marketing, 2018 - emerald.com
Purpose The purpose of this paper is to identify factors influencing the adoption of mobile
banking in India and develop and empirically validate a model explaining the behavioural …

The moderating role of gender and age in the adoption of mobile wallet

D Chawla, H Joshi - foresight, 2020 - emerald.com
Purpose The purpose of this paper is to examine the factors that influence the attitude and
behavioral intention towards mobile wallet adoption and to examine the moderating effect of …

Mobile banking service quality and customer relationships

M Arcand, S PromTep, I Brun… - International Journal of …, 2017 - emerald.com
Purpose The purpose of this paper is to investigate the multidimensional concept of mobile
banking service quality (security/privacy, practicity, design/aesthetics, enjoyment and …

The role of the hedonistic and utilitarian quality dimensions in enhancing user satisfaction in mobile banking

DR Petrović, I Nedeljković, V Marinković - International Journal of …, 2022 - emerald.com
Purpose The purpose of this study is to examine the components of the utilitarian and
hedonistic dimensions of the quality of mobile banking services, their impact on customer …

A paradigm shift in banking: Unfolding asia's fintech adventures

A Gupta, C Xia - Banking and finance issues in emerging markets, 2018 - emerald.com
The chapter studies the role of Financial Technology (FinTech) in disrupting the existing
traditional banking system. It identifies FinTech's evolution in Asia across Deposits & …

Banking on innovation, innovation in banking at ICICI bank

N Parameswar, S Dhir, S Dhir - Global Business and …, 2017 - Wiley Online Library
A robust banking sector is crucial to the economic health of every nation. In India, the fast‐
growing and competitive banking industry is being challenged by new regulations and ever …

Determinants of mobile bank usage among the bank users in North India

S Srivastava, S Vishnani - Journal of Financial Services Marketing, 2021 - Springer
This manuscript purports to assess the determinants of service quality and their implications
for continuance intention of usage of mobile banking. Our research model investigates the …

Behavioural intention to adopt mobile wallets at the bottom of the pyramid: a developing economy perspective

S Sodhay, LM Kathuria, T Kaur, G Kaur - International Journal of …, 2024 - emerald.com
Purpose The study aims to investigate the factors influencing the behavioural intention of
bottom-of-the-pyramid (BOP) consumers in developing economies, such as India, to adopt …