However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

Abstract Service quality is the best matrix for evaluating consumer satisfaction in comparison
between expectations and perceptions of service. Quality not only emphasizes aspects of …

Abstract Service is an intangible task that satisfies the needs of consumers or business
users. From the data above, it can be said that many outlets do not necessarily have high …

This paper propose a metadata schema to preserve the semantics of cultural heritage (CH)
objects. A widely used standard of CH metadata is already provide by CIDOC-CRM which …

Abstract Service quality is the best matrix for evaluating consumer satisfaction in comparison
between expectations and perceptions of service. Quality not only emphasizes aspects of …

From the above definition, it can be concluded that quality is a quality standard where each
element is interconnected and can influence performance in meeting customer expectations …

Services in general are intangible and cannot be fully owned by consumers. Service quality
is the best matrix for evaluating consumer satisfaction in comparison between expectations …

Abstract Service is an intangible task that satisfies the needs of consumers or business
users. From the data above, it can be said that many outlets do not necessarily have high …

Abstract Service is an intangible task that satisfies the needs of consumers or business
users. From the data above, it can be said that many outlets do not necessarily have high …

This paper propose a method for automatically linking spatial information that embedded in
cultural heritage metadata to geo linked open data. The spatial information that embedded …